Performance Engineer

Description

• Respond to client questions about site performance, outages, and remediation plans.
• Identify and document qualifying contractual exclusions based on O&M agreements.
• Maintain auditable records for AG calculations and support dispute resolution when required.
• Develop standard operating procedures (SOPs) for performance engineering workflows.
• Support warranty and claims processes with data and analysis.
• Occasionally move about the office to access files, office equipment, and supplies.
• Operate a computer, phone, and other office productivity equipment using hands and fingers.
• Travel occasionally to remote utility-scale solar and BESS sites.
• Investigate recurring or significant performance issues and propose corrective actions.
• Maintain visual acuity to prepare and review documents in both digital and print formats.
• Collaborate with field teams to validate system faults, alarms, and outages.
• Collaborate with commercial operations to ensure reporting aligns with contractual requirements and client expectations.
• Perform other Performance Reporting (Monthly, GADS, Etc.)
• Lead training sessions for operations staff on performance monitoring best practices.
• Collaborate with operations teams to ensure accurate and timely entry of AGrelated events in CMMS.
• Maintain high attention to detail while meeting strict deadlines.
• Calculate and track contractual AG for each site.
• Develop and maintain daily, weekly, and monthly performance reports for internal stakeholders and clients.
• Provide feedback to software and CMMS development teams to improve data capture and analysis tools.
• Reconcile production data against contractual guarantees, identifying and documenting underperformance events.
• In conjunction with the QE Control Center, monitor and analyze plant performance using SCADA, QEST, and other monitoring platforms.
• Interpret complex contracts and apply contractual terms to performance
• Prepare and deliver reports in client meetings, ensuring clarity in technical and contractual metrics.
• Work with OEMs, vendors, and engineering teams to resolve chronic
• Remain in a stationary position for prolonged periods of time while working at a computer.
• Explain AG calculations, contractual exclusions, and performance drivers in clear, client-friendly terms.
• Identify opportunities for process and system improvements to enhance performance tracking and reporting efficiency.
• Present performance results and trends to clients during scheduled review calls and meetings.

Requirements

• Excellent written and verbal communication for technical and non-technical
• 3+ years of experience in utility-scale solar PV or BESS operations,
• Lift and/or move up to 20 pounds occasionally.
• Client reporting protocols and stakeholder communication best practices.
• Six Sigma Green Belt or equivalent process improvement certification.
• Experience presenting technical performance data to clients.
• Client Engagement & Communication – 20%
• Data analytics, statistical analysis, and performance benchmarking principles.
• Strong analytical and problem-solving skills.
• Required: Bachelor’s degree in electrical engineering, Mechanical Engineering, Renewable Energy, or a related technical field; or commensurate work experience.
• Electrical and mechanical systems relevant to solar PV and BESS.
• Root Cause Analysis & Troubleshooting Support – 15%
• Communicate effectively in person, over the phone, and in writing.
• NABCEP PV Technical Sales Professional or PV Installation Professional.
• Explain complex technical concepts in simple, client-friendly language.
• OSHA 10-hour Construction Safety.
• Strong presentation skills and confidence in leading client-facing discussions.
• Preferred: Master’s degree in engineering, Renewable Energy, Data Analytics,
• Experience with Python, SQL, or other data analysis languages.
• Previous client account management experience in a technical field.
• Experience calculating contractual availability guarantees and reconciling performance data.
• Ability to organize and manage multiple priorities in a fast-paced environment.
• Work independently with minimal supervision.
• SCADA, DAS, and CMMS platforms (e.g., QEST, Ignition, Power Factors).
• Advanced proficiency in Excel (pivot tables, complex formulas, data modeling)
• Experience with NERC compliance and utility interconnection requirements.

Benefits

• Continuous Improvement & Process Development – 10%
• Contractual Performance Management – 20%

Training + Development

Interview process

Visa Sponsorship

Security clearance