Operations Manager (Sales)

Description

• Responsible for the identification of recruitment needs and managing the full cycle of sourcing, interviewing, and hiring activities.
• Responsible for developing and executing a local market plan to drive organic lead generation.
• Perform regular reviews of cost, quality, safety and productivity metrics, setting plans and executing these effectively to drive optimal performance of Operations team through goal setting, observation, coaching and reviews.
• Lead Service Operations and Installation Teams to maximize operations efficiencies.
• Direct a sales team of Home Comfort Advisors and ensure they are meeting and exceeding their individual and team objectives.
• Responsible for identifying and developing growth strategies in the Lethbridge and surrounding market.
• Accountable for managing the sales budget including profit and loss accountability.
• Identify opportunities for establishing relationships with Independent HVAC Contractors.

Requirements

• Excellent communication (written, verbal and presentation), interpersonal skills along with innovative thinking and problem-solving skills.
• Strong ability to develop effective relationships with team, internal and external stakeholders.
• Business degree or equivalent working experience
• 3-5 years of sales or operations leadership experience
• Preferred supervisory or managerial experience overseeing a field Sales and Operations team.
• Direction and motivation of a high-performing operations and sales team through effective training and coaching.

Benefits

• Constant internal promotional opportunities
• Individualized career progression plans
• A comprehensive benefits package and group savings plan
• Generous discount on Reliance products
• Relocation opportunities
• Ability to win a President’s Award along with a fully inclusive trip for two
• Cross-functional career opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance