Customer Experience Team Member

Overview

Provide front‑of‑house service, conduct flat viewings, and run student events.

Key Responsibilities

• event planning
• front desk
• flat viewings
• inspections
• sales calls

Tasks

-Planning and running events for our students -Providing a welcoming front of house reception service -Conducting flat viewings, inspections, and leading sales conversations

Requirements

• communication
• mandarin
• time management
• organizational

What You Bring

-An excellent communicator; as a Customer Experience Team Member you`ll be happy to chat to our students and answer their questions -Madarin speaking skills would be advantageous but not a necessity -You`ll also have great time management and organisational skills

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Benefits

-Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents -33 days` paid holiday, inclusive of bank holidays and an annual holiday buying scheme, with 5 additional days awarded for long service -Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends -Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more! -A generous pension scheme - employer contributions between 5% and 11% depending on how much you save -A discretionary annual bonus so you can share in the company`s success

About Unite Students

-Develops and manages hundreds of student halls, funding new builds and acquisitions. -Supports partnerships with top universities across 120+ UK properties. -Projects include high-rise towers, refurbished heritage buildings, and joint-venture schemes with universities like Newcastle. -Utilizes modular construction for off-site bedroom unit fabrication, enabling faster delivery and consistent quality.

Sector Specialisms

Security Clearance

-basic criminal record check required before starting -unite students will cover the cost of the check -employment offer contingent on a satisfactory check result