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IMPLEMENTATION MANAGER
Ssc Services For Education
Lead implementation and adoption of IWMS solutions, managing projects and stakeholder coordination.
3d ago
$100,000 - $115,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Austin, TX
Hybrid
Company Size
10,000 Employees
Service Specialisms
Consulting
Project Management
Engineering
Design
Technical Services
Turnkey
Sector Specialisms
Facilities
Custodial
Grounds Management
Facilities Maintenance
Construction
Energy Management
Role
What you would be doing
stakeholder management
project execution
documentation
risk management
agile planning
quality assurance
- Serve as a liaison between technical and business stakeholders, providing updates and managing expectations
- Manage project execution, ensuring adherence to plans and schedules
- Create and maintain all project documentation pertinent to each project, including but not limited to status reports, work plans, presentations, analysis, and facilitation events.
- Communicate progress, risks, and escalations appropriately to relevant stakeholders including various levels of the organization, multiple departments, and business units.
- Define project objectives, scope, timelines, milestones, resources
- Identify opportunities for improvement and facilitate change within a project, departments, operational teams, or across corporate departments.
- Ensure project deliverables meet quality standards and are completed successfully
- Collaborate and build relationships with all stakeholders – including senior executives, sponsors, business owners, clients, and field operators.
- Oversee planning, execution, delivery, adoption, and handoff of technology products
- Allocate budgets, personnel, and other resources to project teams
- Develop and execute Waterfall and Agile project plans as required to support project goals, adapt approach and project management methodology as needed to ensure project success
- Identify, assess, and mitigate potential risks that could impact project delivery
- Build project teams (directly and indirectly) and actively coordinate team members to maximize productivity and project velocities
What you bring
pmp
six sigma
scrum
azure devops
bachelor’s
2 years
- Exceptional communication skills, with the ability to engage stakeholders at all levels.
- Willingness to travel as needed (up to 50%).
- Skilled at balancing multiple priorities with a proactive, solution-oriented mindset.
- Bachelor’s degree required; graduate degree (MBA or MAC) preferred.
- Familiarity with facilities management or related industries preferred.
- Demonstrated success in developing and executing change management strategies.
- Minimum of 2 years of project management experience, ideally with enterprise-level, technical, or organizational change initiatives.
- Experience with a Big 4 consulting firm highly valued.
- PMP, Lean Six Sigma, Scrum, and/or Agile certifications strongly preferred.
- Advanced business analysis and problem-solving capabilities for complex operational challenges.
- Strong ability to influence, collaborate, and manage across a highly matrixed organization.
- Proficient in Microsoft Office Suite and project management tools such as Smartsheet and Azure DevOps.
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Identity Theft Protection
- Retirement Plan
- Life Insurance/ AD
- Health and Wellness Programs
- Commuter Benefits
- Employee Assistance Program
- Associate Shopping Program
- Paid Parental Leave
- Personal Leave
- Discount Marketplace
- Flexible Spending Accounts (FSAs)
- Disability Insurance
- Pet Insurance
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
1969 Founded
Year Established
The company was established in Knoxville in 1969.
660% Growth
9-Year Revenue Increase
The company experienced a 660% revenue increase over nine years, marking significant growth.
- Serving over 170 academic partners across the U.S., managing millions of square feet and thousands of acres.
- Professional teams provide custodial cleaning, grounds management, and equipment maintenance with cost-saving solutions.
- Projects include daily upkeep and large-scale infrastructure upgrades like HVAC and steam-plant improvements.
- Headquartered in Tennessee, with a nationwide impact on K-12 schools and universities.
- Recognized for highlighting staff excellence, including award-winning supervisors and innovative recognition programs.
662% growth
Revenue Expansion
Achieved significant top-line growth over nine years.
98% retention
Client Loyalty
Maintained a high client retention rate, indicating strong customer satisfaction.
9,300+ employees
Staff Strength
Operates with a large team spread across numerous clients.
- Initiatives like autonomous equipment and innovation in drone and robotic technology to empower staff and engage students
- Support for staff development through annual scholarships for continuing education and trade careers
53 Million Pounds
COâ‚‚ Eliminated
Carbon emissions reduction achieved through transitioning to electric and energy-efficient equipment.
125 Million Gallons
Water Saved
Annual water conservation through smart irrigation techniques.
66% Reduction
Salt Usage
Decrease in winter salt application using smart salting techniques.
266,734 Bottles
Saved Annually
Plastic bottles diverted from landfills using 100% recycled materials.
- Use of chemical-free cleaners, bamboo handles, reusable microfiber cloths, and electric handheld tools.
- Conducts baseline energy and water usage assessments and preventive maintenance plans for partner schools to optimize conservation.
5-Member Council
Diversity, Equity & Inclusion Action Council
A dedicated group responsible for driving the organization's DEI initiatives and ensuring measurable progress toward inclusive goals.
- Build a culture that values unique talents, backgrounds, and experiences
- Create a culture where all associates feel appreciated and empowered to ignite change
- Promoting women in facilities careers and recruiting diverse talent to reflect client communities
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