Service Manager

Description

• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics.
• Motivate, coach and train technicians to surpass quality repair and maintenance standards.
• Work indoors and outdoors in various weather conditions.
• Communicate effectively with customers and internal teams regarding service requests.
• Sit/stand for long periods with frequent bending.
• Promote a culture of safety and discipline through leadership, accountability and communication.
• Direct and manage daily service operations, including inventory, maintenance, repairs, and inspections.

Requirements

• Ability to lift up to 75 lbs.
• Communication Skills: Excellent written and verbal communication abilities.
• Detail-Oriented: Strong organizational skills and attention to detail.
• Tech-Savvy: Proficiency with Microsoft Office and a willingness to embrace new technology (cell phones, iPads, CRM, etc.).
• Strong mechanical aptitude. Excellent troubleshooting, analytical and resolution skills.
• High School diploma or GED, trade school certificate or equivalent experience preferred.
• Experience as a Service Manager or a similar role is preferred.
• Valid driver's license.
• Customer Service: Outstanding interpersonal skills and a customer-first attitude.

Benefits

• Competitive salary.
• Paid time off and holidays.
• Retirement savings plan with company match.
• Ongoing training and professional development opportunities.
• Comprehensive health, dental, and vision insurance.
• Supportive and collaborative work environment.

Training + Development

Interview process

Visa Sponsorship

Security clearance