Completes accurately and submits in a timely manner all documentation necessary to ensure that product can be ordered, and materials and installation scheduled
Makes outbound lead follow-up calls to potential and existing customers by telephone and email to qualify leads and sell products and services
Investigates and resolves customer enquiries and complaints, escalating to the SM when necessary and appropriate
Organizes time and activities to maximize time in front of customers
Represents the organization at all times in a professional, competent manner, in keeping with the high ethical and cultural standards of the organization
Enters new customer data and other sales data for current customers into computer database
Provides product demo's to qualified customers upon request, including appropriate pricing information
Makes outbound calls to potential customers
Compiles lists of prospective customers for use as sales leads, with focus on Dealer base
Establishes lasting relationships to maximize sales / customer relationship. Specifically, develops long-term relationships with contractors, architects and trade organizations
Informs customers and potential customers on a timely basis of business changes such as product offering, pricing, or assembly options
Creates and demonstrates strong value propositions for each potential customer, and provides value engineering options when needed
Obtains, updates and demonstrates detailed industry, Company, competitor and product knowledge
Manages and grows assigned builder accounts
Emphasizes salable features, quotes prices and credit terms, and prepares sales orders for orders obtained
Handles in-bound sales lead calls to convert calls into sales
Complies with company policies on pricing, discounting, credit and collections to ensure profitability
Provides pro-active after-sales follow-up to ensure positive and acceptable CSR scores
Designs and implements a sales plan that will achieve the sales goals detailed above
Estimates delivery dates based on knowledge of Company's production and delivery schedules
Requirements
selling
prospecting
ms office
pqm
calculations
customer relations
Core selling and prospecting skills
Must be prepared to work appropriate hours
Communication skills, especially listening skills
Basic financial skills
Product knowledge
Ability to work with fractions, percentages, and solve problems
Basic knowledge of the construction industry
Able to use electronic software (PQM, MS Office etc.) to quote, sell and order products and assist in providing prompt and on-time delivery
Time management
Industry knowledge- Strong dealer relationship base
Must be able to read/comprehend
Intermediate computer literacy
Detailed knowledge and experience of the DURABUILT sales process
Interpersonal skills
Must be able to communicate in written and oral form
Customer relationship skills
Competitor knowledge
Presentation skills
Knowledge of company and DURABUILT operations, including installation
Ability to perform calculations
Ability to relate across a broad and varied customer base
Driven individual with ability to develop new accounts, retain and service established accounts
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
30+ Years
Experience in Manufacturing Windows & Doors
The company has been creating high-performance windows and doors for over three decades, showcasing long-term expertise in the industry.
Specializing in both residential and commercial markets, the company delivers durable, energy-efficient products.
With a strong presence in the Canadian market, it is known for its commitment to quality and customer satisfaction.
The manufacturing process combines cutting-edge technology with skilled craftsmanship to create premium products.
A range of customizable windows and doors is offered, designed to meet both aesthetic and functional needs.
The company is dedicated to producing products that enhance comfort, security, and energy efficiency in homes and businesses.
Culture + Values
Safety First
Customer-Centric
Quality Driven
Innovative Thinking
Teamwork and Collaboration
Integrity
Continuous Improvement
Environment + Sustainability
Net Zero by 2050
Emissions Target
The company has set a ambitious goal to achieve Net Zero emissions by 2050, aligning with global climate goals.
Focus on energy efficiency through high-performance products
Manufacturing practices aimed at reducing carbon footprint
Commitment to recycling and reducing waste in production
Incorporating sustainable materials in product designs