Caterpillar Inc.
Manufacturer of construction and mining equipment, engines, and industrial gas turbines.
Provide field technical support, maintenance, and repairs for electric power equipment.
1 days ago
$37 - $55
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Utah, United States
Field
Company Size
107,000 Employees
Service Specialisms
Product Information
Parts Information
Product Service/Maintenance
Operator/Service Training
Quote/Purchase
Cat® Dealer Support
Employment/Internships
Potential Supplier
Sector Specialisms
Construction
Mining
Energy
Rail
Industrial
Landscaping
Forestry
Paving
Role
Description
startup
preventive maintenance
testing
repair
troubleshooting
customer satisfaction
The Field Service Engineer reports to the Regional Service Manager and is responsible for providing technical support for both standard and custom switchgear systems across an assigned territory. This includes field startups, warranty work, remedial repairs, and preventive‑maintenance contracts, while ensuring high levels of customer satisfaction.
- Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear.
- Ensure customer satisfaction within the assigned territory.
- Train and assist technicians, field service engineers, and customers in troubleshooting, repair, and testing.
- Support the Dealer Product Support Center help desk to resolve issues.
- Collaborate with dealer service and sales teams to promote products and assist with technician certification.
- Submit daily reports, weekly expenses, and project documentation promptly.
- Maintain current knowledge through training on new platforms.
- Mentor and develop junior service engineers.
- Participate in on‑call duty for the territory.
Requirements
electrical engineering
plc programming
power distribution
microsoft office
adobe pdf
5+ years
The role requires strategic thinking, business acumen, and a focus on results, leveraging resources and adapting to change. Engineers are expected to mentor junior staff, uphold managerial courage, and maintain accountability, all while embodying Caterpillar's values of integrity, excellence, teamwork, commitment, and sustainability.
- Bachelor’s degree in Electrical Engineering or Electrical Engineering Technology, or at least 5 years of equipment work experience.
- Ability to read AC/DC schematics and wiring diagrams.
- PLC programming experience (Allen‑Bradley, Schneider, Siemens, GE, etc.).
- Knowledge of power distribution and switchgear.
- Proficiency with Microsoft Office and Adobe PDF.
- Valid driver’s license with acceptable record; residence within one hour of a major airport.
- Ability to lift up to 35 lb, stand or sit for prolonged periods, and travel up to 75 % of the time.
- Strong oral and written communication, business acumen, and organizational skills.
Benefits
The position is based in Utah, requires up to 75% travel, and offers a vehicle and phone allowance. Compensation ranges from $37.02 to $55.50 per hour, supplemented by a comprehensive benefits package that includes health, retirement, and professional development programs, and the company provides equal opportunity employment to all candidates.
- Vehicle allowance (including towing, insurance, personal use) and phone allowance.
- Medical, dental, and vision coverage.
- Paid time off (vacation, holidays, volunteer days).
- 401(k) retirement plan and employee stock options.
- Health Savings Account (HSA) and Flexible Spending Accounts (FSAs).
- Wellness and lifestyle programs, Employee Assistance Program.
- Incentive bonus, disability insurance, life insurance.
- Parental, adoption, and family leave.
- Tuition reimbursement and career development opportunities.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
- visa sponsorship is not available.
Security clearance
- employment offer is conditioned upon successful completion of a drug screen.
Company
Overview
1925
Year Founded
The company was established in 1925 as a manufacturer of agricultural machinery and later expanded into construction equipment.
190+ Countries
Global Presence
The company operates in over 190 countries, providing essential products for large-scale infrastructure, mining, and energy projects.
- The company's iconic yellow machines are used in construction, mining, oil & gas, and power generation projects.
- In recent years, Caterpillar has increasingly focused on sustainability through advanced technologies that improve machine efficiency and reduce emissions.
- Typical projects include large-scale infrastructure, such as highways, airports, and mining operations in remote areas.
- Caterpillar's product lines are known for their durability and performance, which have become the standard in the heavy machinery industry.
- Noteworthy achievements include innovations in autonomous machinery and advanced telematics for fleet management.
- Despite its massive size, Caterpillar maintains a reputation for responsiveness and adaptation to the rapidly changing global market.
Culture + Values
- Integrity
- Excellence
- Teamwork
- Commitment
- Sustainability
- Leadership excellence – sound business judgement, courage, curiosity, emotional intelligence and an enterprise mindset
- Power of Everyone – include, seek out and value people with different ideas and insights
- Learning and growth – providing limitless opportunities for employees to continually improve and develop
- Employee safety, health and wellness – focused on care, learning, and prevention
Environment + Sustainability
30% Reduction
GHG Emissions Target
Aims to reduce absolute Scope 1 & 2 GHG emissions by 30% from 2018 to 2030, aligning with Paris Agreement goals.
100% Sustainable
New Product Commitment
All new products by 2030 will be designed to be more sustainable through waste reduction, remanufacturing, lower emissions, or improved efficiency.
50% Landfill
Intensity Reduction
Aims to reduce landfill intensity by 50% from 2018 to 2030 through improved waste management practices.
25% Growth
Remanufacturing Sales
Seeks to increase remanufacturing sales and revenues by 25% from 2018 to 2030, promoting circular economy principles.
- Implement water management strategies at 100% of facilities in water‑high‑risk areas by 2030.
- Aspire to reduce recordable injury frequency by 50% from 2018 to 2030.
- Published inaugural TCFD report in 2023, disclosed Scope 3 use‑of‑sold‑products emissions.
- Net zero aligned with Paris Agreement goals (committed to reduced‑carbon future and supporting customers’ energy transition).
- Board‑level Sustainability & other Public Policy Committee established in 2022, ESG performance included in executive‑officer incentive plans since 2022.
Inclusion & Diversity
14 ERGs
Employee Resource Groups
The company supports 14 Employee Resource Groups (ERGs) to foster an inclusive culture.
- Global support for diverse backgrounds through the Power of Everyone initiative.
- Employee Insights survey drives global feedback and cultural development.
- ERGs enhance professional growth and innovation.