Communicate effectively with coworkers and other departments to coordinate guest services, resolve issues promptly, and maintain smooth hotel operations
Handling cash and credit card transactions
Handle challenges gracefully, offering solutions that uphold the hotel’s standards of service and professionalism
Ensuring that the front desk area is clean and organized
Greeting guests as they arrive at the hotel
Maintaining accurate records of guest information and room assignments
Assisting guests with any questions or concerns they may have
Provide personalized assistance with tact and discretion, creating a seamless experience for guests from check-in to departure
Anticipate and meet the needs of all travelers, ensuring every guest feels valued and cared for
Providing information about hotel amenities and local attractions
Maintain a calm, confident, and welcoming demeanor in all guest interactions, even under pressure
Listen attentively, convey information clearly, and respond with courtesy to create a seamless guest experience
Requirements
driver's license
opera pms
front desk
6 months
verbal skills
attention detail
Must maintain a valid Driver's License
Arrive on time, well-groomed and prepared to serve as the face of the hotel, reflecting its standards of hospitality
Demonstrate strong verbal skills when interacting with guests and staff, and produces accurate, professional written communication such as emails and guest documentation
Basic math and money handling skills
MINIMUM of 6 months Full-Service Hotel Front Desk experience using Opera Property Management System (PMS)
Ability to manage multiple tasks by prioritizing effectively while maintaining strong attention to detail and accuracy
Must have flexibility to work overnight including weekends (Saturday and Sundays) and holidays
Benefits
Company Paid Telemedicine
Supplemental Life Insurance
Earned Wage Access (“on-demand pay”)
Generous Time Off Package
401(k) with company match
Hotel Room Discounts
Company Paid Employee Assistance Program
Perks through Benefit Hub
Medical, Dental, and Vision Insurance Options
Company Paid Life Insurance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Excellence in hospitality drives the company's leadership in hotel development.
Decades of experience have enabled the successful design, development, and management of diverse hotel properties.
Innovation and high service standards have made the company a leader in creating memorable guest experiences.
The portfolio spans luxury and mid-tier hotels, emphasizing comfort, quality, and exceptional service.
Projects span diverse locations, from urban centers to scenic resorts, catering to both business and leisure travelers.
Efforts are ongoing to expand reach while maintaining excellence in each development.
Culture + Values
Caring
Commitment
Excellence
Growing
Integrity
Respect
Environment + Sustainability
No public net‑zero target found on website or LinkedIn
No decarbonization goals, energy‑efficiency metrics, waste‑reduction targets, or sustainability reporting disclosed
No evidence of sustainable sourcing, green building certifications, or environmental initiatives publicly available
Inclusion & Diversity
No DEI strategy or gender-related statistics found on website or LinkedIn
No representation targets, pay equity data, demographic breakdowns, or inclusive-hiring initiatives publicly disclosed