A real estate investment trust focused on owning, managing, and developing healthcare properties.
Support and document network infrastructure, service desk, and automation.
8 days ago ago
Junior (1-3 years)
Full Time
Nashville, TN
Office Full-Time
Company Size
1,000 Employees
Service Specialisms
Property Management
Development
Leasing
Acquisitions
Property Investment
Sector Specialisms
Medical
Dental
Senior Living
Surgical Centers
Diagnostic Facilities
Behavioral Health
Healthcare Facilities
Outpatient Medical Facilities
Role
Description
ticket monitoring
network configuration
inventory management
issue remediation
system updates
connectivity audits
Utilize training to learn new technologies and techniques that can be used in the organization to improve customer service and satisfaction.
Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
Stay current with system information, changes, and updates.
Utilize advanced knowledge on identifying potential company issues based on tickets or system alerts to create policies and processes on how to remediate and be proactive with the issues.
Document and improve internal procedures.
Modify configurations, utilities, software default settings, etc. for the local and remote networks.
Maintain inventory of equipment, software, and software licenses.
Monitor and respond quickly and effectively to requests received through the IT Service desk.
Provide service desk help in troubleshooting and resolving network issues.
Document ticket resolution for tickets assigned in the service desk.
Audit network connectivity across multiple locations and making sure documentation is correct.
Requirements
ccna
2-3 years
documentation
cisco cert
python
automation
Cisco Certified Network Associate or 2-3 years relevant work experience.
Documentation Skills.
Other Cisco Certified Associate Certificates.
Python experience
Network automation or general automation skills.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Founded with a mission to provide high-quality real estate for healthcare providers.
Specializes in the ownership, development, and management of healthcare properties across the U.S.
Operates a broad portfolio that includes medical office buildings, outpatient centers, and hospitals.
Uses a strategic, long-term approach to real estate investments, focusing on healthcare infrastructure.
Works with leading healthcare systems, leveraging deep knowledge of the sector’s specific needs.
The company has a strong track record of managing properties that deliver exceptional service and patient care.
Distinct for integrating both real estate and healthcare expertise to create value for investors and tenants.
Focuses on a steady, dependable revenue model through long-term leases with healthcare providers.
Has established a reputation for building and maintaining modern, state-of-the-art healthcare facilities.
Invests in a broad range of healthcare properties, emphasizing sustainability and operational efficiency.
Culture + Values
Respect
Camaraderie
Entrepreneurship
Excellence
Purpose: To improve experiences for healthcare professionals and their patients by providing the highest level of service and continually investing in the most desirable medical outpatient buildings.
Vision: To be the most well-regarded owner and operator of medical outpatient buildings and the clear choice for healthcare providers.
Environment + Sustainability
30% Reduction
Carbon Emissions
Aims to reduce Scope 1 and 2 emissions by 30% by 2032 compared to a 2022 baseline.
15% Energy Cut
Energy Use
Targets a 15% reduction in energy use by 2032 over a 2022 baseline.
20% Water Savings
Water Consumption
Aims to reduce water use by 20% by 2032 compared to a 2022 baseline.
$21.8M Invested
Efficiency Projects
In 2023, invested $21.8 million in 437 efficiency projects, up from $20.8 million in 2022.
Increase utility coverage to 90% by year-end 2024
Obtain green building certifications (LEED, ENERGY STAR, IREM CSP) on at least 11% of portfolio by 2025
2023: 71% whole-building utility data coverage
2023: 57 new green building certifications, bringing coverage to 8.3%
GRESB 3‑Green‑Star rating (score 75) and ‘A’ Public Disclosure rating in 2023
Goal alignment with UN Sustainable Development Goals and TCFD/SASB frameworks
Inclusion & Diversity
42% of Board Diversity
Women and/or racially diverse directors
Women and/or racially diverse individuals compose 42% of the Board of Directors as of 2024.
$19/hour wage floor
Minimum hourly wage for full-time employees
All full-time employees earn a minimum of $19 per hour.
99% male engineers
Maintenance engineering staff
99% of the engineering staff consists of male maintenance engineers.
130 employees promoted
Promotions over past three years
Over the past three years, 130 employees have been promoted within the company.
Conduct annual employee engagement survey and workplace safety training for engineering
Evaluate employee benefits annually
Employee-led social and wellness committees
Corporate volunteer and giving programs: matching donations, paid volunteer hours, and supported 170 employee-directed charities