Field Sales Manager at Mungo Homes in Glen Allen, VA | Kablio

Role

Description

crm management

sales coaching

market analysis

model merchandising

team training

issue resolution

In coordination with the production team leaders, regularly attend community sales and production meetings to ensure meeting effectiveness.
Review each community Competitive Market Analysis regularly to compare products, study trends, and make appropriate product suggestions. Be aware of pending competitive projects and their potential impacts on Mungo sales and market share.
Maintain an analysis/evaluation of each New Home Advisor’s sales presentation by use of mystery shop reviews and by observing them with live customers. Identify areas of performance in need of improvement.
Work with the New Home Advisors in the preparation of their Business Plan Presentations.
Participate in all assigned company training. Incorporate new training material into future personal training curricula.
Conduct weekly lead conversion coaching calls with all assigned New Home Advisors to strategize on converting more leads and to identify coaching opportunities.
Together with the New Home Advisor, visit competition quarterly to identify competitive strengths or weaknesses.
Review New Home Advisor’s use of the CRM software and hold them accountable for the use of the system to its fullest capability for follow-up, meeting completion, data quality, communication, notes, and activity logging.
Conduct individual weekly coaching and role-playing sessions on sales techniques.
Lead and direct Sales Team efforts to resolve customer issues/problems and ensure sales goals, releases, closings, and customer satisfaction levels are achieved.
Periodically walk market homes with New Home Advisors to ensure we are meeting the Mungo Homes Quality Standards.
Pursue continuous improvement within the scope of the position to work towards top sales performance, training, and accountability.
Coordinate with the Sales Manager on the internal processes and procedures including, but not limited to model homes, new community setup, model decorating, lot matrices, land development, market home sign-off, etc.
Accountable for the onboarding, training, individual skill mastery, and assessments of assigned New Home Advisors, to ensure understanding of company practices, policies, procedures, and customer experience standards.
Coordinate with the Sales Manager in preparation for sales meetings and conduct team training at each meeting.
Ensure all models and sales centers are well-merchandised, staffed, and properly maintained.
Hold weekly one-on-one meetings with each New Home Advisor to evaluate their morale and coach on skills that will enhance overall performance.
Support a high-quality work environment through the embodiment of the Mungo Homes Mission Statement and Core Values.
Review AVID survey scores and actively participate in goal setting to achieve company AVID goals.
Occasionally participate in activities outside of work scope to represent and promote the company.

Requirements

real estate license

microsoft office

erp

crm

driver’s license

VA Real Estate License in good standing
Microsoft Office Suite (Excel, Word, Outlook)
Ability to learn programs (ERP and CRM software)
VA driver’s license in good standing

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1954

Original establishment year

The company's origin as a small family-run builder.

Joined in 2018

Affiliation with Clayton Properties Group

Became part of a major national homebuilding group.

$10M Investment

Corporate campus expansion

Opened a new headquarters facility.

$1B Revenue

Annual revenue milestone

Set a company record with high revenue.

Executing large-scale single-family and townhome projects across Southeastern states including SC, NC, GA, AL, and VA.
Develops community-centric neighborhoods with amenities such as trails, parks, pools, and customizable homes.
Operated by a team led by the founding family, preserving its original vision.
Recognized nationally as a Top Workplace for internal culture and operational excellence.
Maintains stability through economic cycles thanks to affiliation with Berkshire Hathaway.
Expands into commercial-style amenities and mixed-use communities beyond residential projects.

Culture + Values

Committed to building homes of the highest quality and providing exceptional service.
Prides itself on delivering high standards of customer care throughout the buying and building process.
Believes in creating a positive and supportive workplace where employees are encouraged to develop their skills and take on new challenges.
Dedicated to working in partnership with customers, suppliers, and communities.

Environment + Sustainability

By 2050

Net Zero Commitment

The company aims to achieve net zero carbon emissions, demonstrating a long-term commitment to reducing its environmental footprint.

Focused on using sustainable materials and methods to minimize environmental impact during construction.
Implemented a strategy to reduce waste and recycle building materials wherever possible.
Energy efficiency is prioritized in the design of homes, with a focus on reducing energy consumption for future residents.
Recognized for its use of green building standards and practices.

Inclusion & Diversity

Articles

Careers

Role

Description

crm management

sales coaching

market analysis

model merchandising

team training

issue resolution

In coordination with the production team leaders, regularly attend community sales and production meetings to ensure meeting effectiveness.
Review each community Competitive Market Analysis regularly to compare products, study trends, and make appropriate product suggestions. Be aware of pending competitive projects and their potential impacts on Mungo sales and market share.
Maintain an analysis/evaluation of each New Home Advisor’s sales presentation by use of mystery shop reviews and by observing them with live customers. Identify areas of performance in need of improvement.
Work with the New Home Advisors in the preparation of their Business Plan Presentations.
Participate in all assigned company training. Incorporate new training material into future personal training curricula.
Conduct weekly lead conversion coaching calls with all assigned New Home Advisors to strategize on converting more leads and to identify coaching opportunities.
Together with the New Home Advisor, visit competition quarterly to identify competitive strengths or weaknesses.
Review New Home Advisor’s use of the CRM software and hold them accountable for the use of the system to its fullest capability for follow-up, meeting completion, data quality, communication, notes, and activity logging.
Conduct individual weekly coaching and role-playing sessions on sales techniques.
Lead and direct Sales Team efforts to resolve customer issues/problems and ensure sales goals, releases, closings, and customer satisfaction levels are achieved.
Periodically walk market homes with New Home Advisors to ensure we are meeting the Mungo Homes Quality Standards.
Pursue continuous improvement within the scope of the position to work towards top sales performance, training, and accountability.
Coordinate with the Sales Manager on the internal processes and procedures including, but not limited to model homes, new community setup, model decorating, lot matrices, land development, market home sign-off, etc.
Accountable for the onboarding, training, individual skill mastery, and assessments of assigned New Home Advisors, to ensure understanding of company practices, policies, procedures, and customer experience standards.
Coordinate with the Sales Manager in preparation for sales meetings and conduct team training at each meeting.
Ensure all models and sales centers are well-merchandised, staffed, and properly maintained.
Hold weekly one-on-one meetings with each New Home Advisor to evaluate their morale and coach on skills that will enhance overall performance.
Support a high-quality work environment through the embodiment of the Mungo Homes Mission Statement and Core Values.
Review AVID survey scores and actively participate in goal setting to achieve company AVID goals.
Occasionally participate in activities outside of work scope to represent and promote the company.