Senior Associate NonRev

Description

• Support the Insurance Compliance Department with annual audit reviews from various stakeholders and investors
• Work with all applicable functional business units to ensure compliance with loan document requirements and borrower requests on all servicing systems
• Interface with customers, vendors, and internal team members to resolve issues as appropriate
• Read and interpret loan documents to determine requirements for Newmark portfolio of loans
• Recognize, escalate and resolve risk issues related to day-to-day processes, as they arise
• Manage the administration of Newmark’s Lender-Placed & REO Insurance programs
• Identifying Process inefficiencies and offer alternative solutions to management
• Conduct quality reviews of all insurance packages submitted by third-party vendors
• Interpret and utilize policies and procedures, investor guides and loan documents
• Follow established policies and procedures; update procedure documentation as requested
• Take ownership of their training development and growth
• Manage approximately 50-70 insurance claims from beginning to completion – working with borrowers, adjusters, insurance agents, Master Servicers, Lenders/Investors and other interested parties
• Annual Procedure review (high level and process mapping) and coordination with team members for updates

Requirements

• Ability to work productively and multitask under minimal supervision
• Ability to work in a time sensitive environment.
• Highly developed computer skills, specifically using MS Excel, Word, Power Point, and AI applications
• Knowledge of Freddie Mac and Fannie Mae servicing platforms such as DMS, PRS, and MAMP is a plus
• Flexibility and ability to respond to rapidly changing priorities, work productively in a fast-paced, evolving work environment
• Possess excellent collaboration skills
• Must be willing and able to research and resolve matters as new issues arise
• A state issued insurance license is desirable, but not required
• System testing (as needed, including occasional weekends)
• Interaction and communication with other departments
• 1-3 years related work experience, preferably in mortgage banking or servicing
• Ability to problem solve and communicate with others at all levels – internally and externally
• Strong written and verbal communication skills
• Initiative in identifying, designing, and implementing process improvements in day-to-day duties
• Bachelor’s Degree from an accredited institution
• Strong interpersonal skills: ability to work in and support a team environment
• Ability to organize and prioritize projects, complete multiple tasks on schedule, and function as a committed team player
• Must display a high degree of initiative, task ownership and attention to detail
• Ability to learn and understand multiple servicing processes quickly

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance