Full‑stack residential solar installer offering design, permits, financing, installation and maintenance.
Drive market activation strategies and develop the marketing mix for new geographies.
Foster a collaborative and goal-driven culture that prioritizes customer outcomes and team growth.
Collaborate with internal teams (engineering, logistics, support) to ensure a seamless and delightful customer experience.
Own and continuously improve the end-to-end customer journey across all segments.
Build long-term partnerships with stakeholders to support new service rollouts and market expansion.
Implement dashboards and reporting mechanisms to monitor key metrics such as customer acquisition, interaction quality, and project timelines.
Define and manage the business development roadmap in alignment with cross functional stakeholders.
Identify, evaluate, negotiate, and manage strategic business opportunities to meet shortterm and long-term growth goals.
Lead digital and offline marketing campaigns to drive awareness, engagement, and conversions.
Implement structured feedback mechanisms and derive insights for process improvements.
Build high-performing teams through structured training and development initiatives.
Ensure timely execution of development projects and initiatives impacting customer satisfaction.
Analyze market trends and prepare actionable business and financial insights.
Identify bottlenecks and champion continuous improvement in internal workflows and service delivery.
Mentor and lead a team of business development and customer success professionals.
Passion for sustainability, clean tech, or solar energy (preferred).
Customer Experience
Proven experience in Sales, Marketing, Business Development, or Customer Experience leadership of 5 – 10 years in B2C direct sales with minimum 4 years of team handling experience.
Strong analytical mindset with a focus on problem-solving and innovation.
Ability to thrive in a fast-paced, growth-stage startup environment.
Exceptional communication, stakeholder management, and team leadership skills.
The Climate Conversations ft Solar Square