Senior Field Service Engineer at Vanderlande in Birmingham, England, United Kingdom | Kablio

Role

Description

preventive maintenance

fault correction

technical support

performance monitoring

documentation compliance

client relations

Take full accountability for Planned Preventive Maintenance (PPM) activities.
Coordinate operational fault correction activities on MHE in collaboration with operations managers.
Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.
Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.
Champion a safety-first culture, ensuring a safe working environment across all activities.
Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.
Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.
Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.
Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.

Requirements

ms office

plcs

electro‑mechanical

maximo

nvq level3

problem solving

Proficiency in MS Office applications is essential.
Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.
Strong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance.
Ability to analyse complex technical problems and implement effective solutions.
Experience with Maximo (CMMS system) is desirable.
You are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.
Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.
Excellent communication skills to build trust-based relationships with customers and stakeholders.

Benefits

YuLife – Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards.
Yellow Nest childcare salary sacrifice scheme
Access to Achievers – an award-winning internal recognition platform
224 Hours holiday (28 days)
Cycle to work scheme
Aviva Medical Cover & Pension

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1949

Year of establishment

Established in Veghel, Netherlands.

Acquired 2017

Acquisition by Toyota Industries

Joined a global logistics automation group while maintaining Dutch engineering roots.

600+ Airports

Baggage systems installed worldwide

Operates baggage handling systems across numerous international airports.

4B Bags

Annual baggage processed

Efficiently manages and transports billions of bags each year.

Grew under the name Rapistan Lande in the 1960s, adopting 'Vanderlande' in 1989 and expanding internationally into material-handling automation.
Delivers integrated solutions—innovative systems, smart software, and lifecycle services—to warehouses, airports, and parcel hubs.
Its baggage systems operate in numerous airports, moving a large volume of bags annually.
Parcel systems sort millions of items daily.
FY2024 net revenue reached about €2.2 billion, supported by a healthy order book and steady intake.
Typical projects include large-scale airport baggage halls, e-commerce warehouse sortation, and parcel distribution hubs.
Specializes in airport baggage handling, warehouse automation, and parcel-sorting systems—trusted by top global retailers.
Unusual fact: 9 of the 15 largest food retailers rely on its warehouse systems, processing deliveries for same-day promises worldwide.

Culture + Values

The company is committed to developing its employees and enabling them to reach their full potential.
The organization is driven by innovation and continually strives for better ways of doing things.
The company builds long-term relationships based on mutual respect and trust.
The organization is customer-centric and constantly aims to exceed expectations.
The company believes in delivering excellence through high standards and accountability.
The organization works with passion and integrity in everything it does.

Environment + Sustainability

Net-Zero 2050

Emission Target

Goals to reach net-zero emissions by the year 2050.

Committed to reducing CO2 footprint and improving energy efficiency across operations.
Products and solutions focus on energy efficiency, sustainability, and innovation.
Continuously works on reducing waste and improving recycling in processes.
Invests in sustainable technologies to support the global transition to renewable energy.

Inclusion & Diversity

Fosters an inclusive work environment, encouraging diversity of thought, and building a workplace where everyone can thrive.
Has made significant progress in increasing gender diversity, with women holding leadership positions across various departments.
Monitors diversity metrics and aims to increase gender balance across all levels of the organization.

Articles

Careers

Products

Vanderlande's Innovation

Role

Description

preventive maintenance

fault correction

technical support

performance monitoring

documentation compliance

client relations

Take full accountability for Planned Preventive Maintenance (PPM) activities.
Coordinate operational fault correction activities on MHE in collaboration with operations managers.
Participate in performance improvement programmes and technical training initiatives to enhance individual and team capability.
Build and maintain effective customer relationships to exceed expectations and strengthen partnerships with primary contractors.
Champion a safety-first culture, ensuring a safe working environment across all activities.
Provide leading technical response and tele-support for complex electro-mechanical and control system issues to support our customers.
Review and monitor system performance daily, identify root causes of equipment and system failures, and analyse problems to prevent recurrence.
Continuously improve technical and soft skills, adopting best practices to enhance service delivery and operational efficiency.
Foster collaborative relationships with subcontractors, internal business support functions, and wider stakeholders.
Maintain accurate documentation and ensure compliance with site legislative Health & Safety regulations.

Requirements

ms office

plcs

electro‑mechanical

maximo

nvq level3

problem solving

Proficiency in MS Office applications is essential.
Strong organisational skills with the ability to manage multiple priorities in a dynamic environment.
Familiarity with PLCs (Programmable Logic Controllers) and FSCs (Field Service Controllers) is highly advantageous.
Strong technical knowledge of electro-mechanical systems and system controls, including fault-finding and maintenance.
Ability to analyse complex technical problems and implement effective solutions.
Experience with Maximo (CMMS system) is desirable.
You are in the possession of a City & Guilds / NVQ level 3 or above in maintenance mechanical / electrical discipline.
Demonstrate commitment to timely and professional issue resolution, supporting both customers and internal teams.
Excellent communication skills to build trust-based relationships with customers and stakeholders.

Benefits

YuLife – Wellbeing membership with fast access to GP appointments, health and wellbeing support, and rewards.
Yellow Nest childcare salary sacrifice scheme
Access to Achievers – an award-winning internal recognition platform
224 Hours holiday (28 days)
Cycle to work scheme
Aviva Medical Cover & Pension

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1949

Year of establishment

Established in Veghel, Netherlands.

Acquired 2017

Acquisition by Toyota Industries

Joined a global logistics automation group while maintaining Dutch engineering roots.

600+ Airports

Baggage systems installed worldwide

Operates baggage handling systems across numerous international airports.

4B Bags

Annual baggage processed

Efficiently manages and transports billions of bags each year.

Grew under the name Rapistan Lande in the 1960s, adopting 'Vanderlande' in 1989 and expanding internationally into material-handling automation.
Delivers integrated solutions—innovative systems, smart software, and lifecycle services—to warehouses, airports, and parcel hubs.
Its baggage systems operate in numerous airports, moving a large volume of bags annually.
Parcel systems sort millions of items daily.
FY2024 net revenue reached about €2.2 billion, supported by a healthy order book and steady intake.
Typical projects include large-scale airport baggage halls, e-commerce warehouse sortation, and parcel distribution hubs.
Specializes in airport baggage handling, warehouse automation, and parcel-sorting systems—trusted by top global retailers.
Unusual fact: 9 of the 15 largest food retailers rely on its warehouse systems, processing deliveries for same-day promises worldwide.

Culture + Values

The company is committed to developing its employees and enabling them to reach their full potential.
The organization is driven by innovation and continually strives for better ways of doing things.
The company builds long-term relationships based on mutual respect and trust.
The organization is customer-centric and constantly aims to exceed expectations.
The company believes in delivering excellence through high standards and accountability.
The organization works with passion and integrity in everything it does.

Environment + Sustainability

Net-Zero 2050

Emission Target

Goals to reach net-zero emissions by the year 2050.

Committed to reducing CO2 footprint and improving energy efficiency across operations.
Products and solutions focus on energy efficiency, sustainability, and innovation.
Continuously works on reducing waste and improving recycling in processes.
Invests in sustainable technologies to support the global transition to renewable energy.

Inclusion & Diversity

Fosters an inclusive work environment, encouraging diversity of thought, and building a workplace where everyone can thrive.
Has made significant progress in increasing gender diversity, with women holding leadership positions across various departments.
Monitors diversity metrics and aims to increase gender balance across all levels of the organization.

Articles

Careers

Products

Vanderlande's Innovation