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Senior Facilities Coordinator
Jll
JLL provides professional services in real estate and investment management worldwide.
Facilities management and coordination, including site operations, vendor management, and administrative support.
To provide administrative support to FM for site teams
Routinely Inspect all services to ensure performance measures are being maintained
Maintain high standards of housekeeping of facility
Laundry vendor co-ordination.
Preparing the Daily/Weekly and Monthly reports
Monitoring the mail room activities
Manage Concierge Vendor for timeliness and for any escalations
Monitoring of Housekeeping related activities
Processing of vendor Invoices
Maintaining stock and issuing of sports equipment.
Follow up and close the tickets logged.
Preparing floor register for Health and Safety Issues
Co-ordinate with Space planner for any moves.
Arrangement of all consumables and supplies for Client / VIP visits
To provide comprehensive management of services covering all facility services to the client with the focus of continuous improvement
Provide assistance to FM in all administrative functions, security issues and Facility services and any other administrative functions deemed by Client
Interfacing with the pest control for carrying out the pest control activities at the facility.
Effectively manage Facility team to ensure an on time deliverable system.
Oversee Horticulture requirements at site.
Oversee the pantry equipment and reprographic equipment operations during the shift and identify issues and take necessary actions
Inspect the turn out and attendance of the staff and sign the shift register
Compile and update site account details.
Carrying out Vendor Background Checks.
Taking facility rounds and find out snags and raising GUTS tickets for the same
Maintaining external employee data.
Coordinate and organize events requested
Monitoring the Food Vendors at site.
Maintain Asset Register
Assist in the preparation of Daily reports, Weekly Report and Monthly Management Report
Ownership of the Day to day administration, including reports generation of the stocks tracker.
Participate in emergency evacuation procedures including crisis management and business continuity
Communicate to the FM all incidents issues and pending problems
Take rounds of the facility regularly to identify issues in and initiate immediate rectification actions
Muster all the housekeeping staff of the shift before deployment and communicate the priorities of the day
Involve in Vendor staff Training & Development.
Maintenance of Library books and stocks
Collecting all documents from the vendor for compliance audit
Managing MicroKitchen for stacking of Food & Beverage, cleanliness, vending machines, Stock Maintenance and all time availability of the same
Vendor grooming and real time monitoring of services and periodic reviews and ensure adherence to SLA
Meet the housekeeping in charge during the shift to discuss and communicate priorities for the shift and address complaints
Interacting with the Housekeeping vendor.
What you bring
24/7 support
people skills
service improvement
billing/invoicing
tertiary qualifications
occupational safety
24/7 emergency call support and site attendance is required
Excellent people skills and ability to interact with a wide range of client staff and demands
Demonstrated experience with tendering and service improvement initiatives required.
Accurate billing and invoicing
Tertiary qualifications in property, building or facilities management preferable
Knowledge of occupational safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems.
Benefits
Indent monthly requirements for Soft services as per the month’s budget.
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