Apartment Maintenance Manager

Description

Core responsibilities involve completing resident maintenance work orders (appliances, plumbing, HVAC, electrical, gate systems, pool operations), handling after‑hours emergency calls, preparing vacant units, performing preventative maintenance, keeping the shop organized, managing inventory, delegating tasks, maintaining logs and databases, planning daily activities, selecting and overseeing external contractors, supporting budget goals, conducting property inspections, and upholding company policies.

Additional duties may include light cleaning when no housekeeper is present, maintaining amenity areas, assisting property rehabilitation, completing QA inspections on new construction, and evaluating service technicians and property monitors quarterly and yearly.

• Complete resident maintenance work orders (appliances, plumbing, HVAC, electrical, gate, pool).
• Respond to after‑hours emergency maintenance calls.
• Prepare vacant units, perform preventative maintenance, manage inventory and shop organization.
• Delegate tasks, maintain service logs, plan daily activities, and select/monitor external contractors.
• Support budget goals and conduct property inspections (life safety, pool, elevators, lighting).
• Wear a clean, neat uniform and maintain professional appearance at all times.
• Communicate promptly with residents, resolve complaints within 24 hoursҵеит, and follow up with supervisor as needed.
• Deliver newsletters, correspondence, and coordinate resident events per General Manager direction.

Requirements

Requirements: at least three years of maintenance experience (apartment experience preferred), one to two years of supervisory experience, troubleshooting skills, basic budgeting knowledge, refrigeration certification (or obtained within 90 days), a clean driver’s license and reliable transportation.

Customer service expectations require a clean, neat uniform, professional appearance, clear communication with residents and prospects, prompt response to complaints (typically within 24 hours), delivery of newsletters and correspondence, and coordination of resident events as directed by the General Manager.

• Minimum 3 years maintenance experience (apartment preferred) and 1‑2 years supervisory experience.
• Troubleshooting skills, basic budgeting knowledge, and refrigeration certification (type 2/universal) or obtain within 90 days.
• Valid driver’s license with clean record and reliable transportation.
• Ability to use hand tools, bend, stoop, kneel for long periods; lift up to 50 lb and push/pull up to 300 lb on wheels.
• Capable of climbing ladders up to 40 ft and operating hand‑trucks or company vehicles.

Benefits

Benefits include generous PTO with 13 paid holidays, three floating holidays, and a paid volunteer day; comprehensive medical, dental, and vision coverage; a 401(k) with strong employer match; an associate apartment discount; educational assistance for tuition and certifications; and company‑paid employee assistance, mental health, and wellness programs.

Preferred Apartment Communities is an equal‑opportunity employer and provides reasonable accommodations for the application process.

• Generous PTO with 13 holidays, 3 floating holidays, and a paid volunteer day.
• Comprehensive medical, dental, and vision coverage; 401(k) with strong employer match.
• Associate apartment discount and educational assistance for tuition and certifications.
• Company‑paid employee assistance, mental health, and wellness programs.

Training + Development

Interview process

Visa Sponsorship

Security clearance