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Regional Operation Manager
Jll
Leading and managing a team to deliver facility management services in line with contractual commitments and within budgets, and ensuring compliance with minimum wages acts and statutory regulations.
16d ago
90,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Hyderabad, Telangana, India
Onsite
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
team leadership
expense tracking
compliance monitoring
policy development
budget management
client reporting
- Lead the JLL management team in the delivery of facility management services.
- Meet or exceed best practice in provision of services through contracts
- Expense tracking oversight and invoice management.
- Audit sub-contractors on quality of materials & upkeep of the site.
- Formulation and implementation of Policies & Procedures Including Annual Update of Operations Manual.
- Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals.
- Analyze call outs to understand trends; undertake strategic initiatives to minimize the same.
- Develop and run MMR and QBR with Client with the help of Account Director.
- Train team members on all Quality policies & procedures.
- Assistance to for preparation of Annual Budget.
- Preparation and submission of management reports/analysis as and when required by client.
- Will have responsibility for the management of a wide range of issues, from strategic contracts management to input on day-to-day operations.
- Conduct competitive tendering exercise and identify suitable specialist subcontractors for the site, carry out comparative analysis and make recommendations to Client on the most appropriate subcontractors.
- Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings.
- Update and implement Emergency Response plan; drills etc as required
- Establishment and adherence to policies & procedures, compliance deadlines for each of the tasks as advised by the Operation Manager.
- Team management including Vendor team (onsite personnel).
- Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between JLL, and its subcontractors.
- Liaison with the client Finance team
- Ensure that the services are delivered in line with the contractual commitments and within budgets.
- Advise on future year budgets as and when requested for.
- Interface with the JLL’s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team.
- Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services.
- Review the performance of JLL staff and conduct performance appraisals from time to time.
- Prepare, submit and review Monthly Report to client.
- Develop Service Level Agreements and assist the JLL procurement department in closing Service Level Agreements between JLL and its vendors.
- Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources.
- Prepare and review the activities on a monthly basis and update the same to JLL Account Manager / IFM Hyderabad Operations Manager.
- Develop MIS reports for JLL’s management team and necessary client reporting.
- Scheduled cross feedback from subcontractors and staff on our process to improve services level & satisfaction in organization.
- Interface with client and JLL finance department to raise client billing / invoicing and follow up with the client representatives for the payments.
- Setting annual goals for generating savings
- Assess Service Levels and Performance Indicators with the Client representative and define the mechanism to assess the performance levels of various subcontractors.
- Maintain all records related to the performance of facility management operations on Facilities
What you bring
facilities management
team management
technology tools
- Will be highly familiar with the service structure, including responses to requests for assistance on Facilities Management issues from client staff and arrangements pertaining to all operating expenditures.
- Effective management of the team
- Technology Tools implementation and management.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- performance assessment of subcontractors
- audit of sub-contractors on quality of materials & upkeep of the site
- review of jll staff performance and conduct performance appraisals
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
- Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
- With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
- JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
- The company is known for its innovative solutions in real estate technology and sustainability.
- Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
- JLL has pioneered the integration of data-driven insights into real estate decision-making.
- The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
- Notable for its long-standing history, JLL continues to shape the global real estate landscape.
- Integrity, teamwork and ethics in all of our actions
- Respect for people, their contributions and personal growth
- Customer-driven focus with a commitment to excellence
- Commitment to sustainability and the environment
- Innovation and creativity in everything we do
- Building strong relationships and trust with our clients, partners, and communities
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
- Implementing green building certifications for managed properties, such as LEED and BREEAM
- Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
- Dedicated programs for advancing women’s leadership and mentorship.
- Partnerships with external organizations to promote gender equality in real estate.
- Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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