Workplace Lead

Description

• Assist with updating workplace documents and developing new policies and procedures.
• Perform administrative tasks such as mailing, data entry, creating POs, etc.
• Answer phone and in-person inquiries, providing general information to guests and employees.
• Help manage national event intake form.
• Provide guidance and mentorship to receptionist/office administrators, and step in as acting manager during the Senior Workplace Manager’s absence.
• Order and manage office and break room supplies.
• Help organize and execute on-site events and special meetings, happy hours and VIP visits.
• Provide Helpdesk management type of service for the RE & Workplace team, ensuring timely resolution of workplace-related issues.
• Maintain a safe, clean, and organized office environment.
• Cross-collaborate with other teams and/or senior management.
• Assist the broader facilities team, from admin-type tasks to moving items that weigh up to 20 lbs.
• Collect feedback and data from employees to be able to continuously improve.
• Greet, welcome and direct on-site visitors.
• Work closely with vendors to ensure a good partnership and seamless employee experience. Conduct regular business reviews to hold vendors accountable based on verbal or contractual items.
• Monitor visitor management system and issue visitor badges.
• Assist with larger workplace projects and space planning.

Requirements

• Be willing to work longer than 8+ hours.
• 3+ years of receptionist/administrative assistant and/or front desk experience
• High school diploma, GED or equivalent work experience
• Proficiency in Microsoft Office products (Word, Outlook, Excel, Teams and PowerPoint)
• Strong customer service focus ability to demonstrate desire to fulfill client needs
• Strong organizational, written and verbal skills, attention to detail, and multi-tasking

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance