Assistant Resident Manager (Willets Point)
Related Management Company
Assist Resident Manager supervising staff, building ops, resident services
6 days ago ago
$70,000 - $78,000
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
New York, NY
Onsite
Company Size
4,000 Employees
Service Specialisms
Property Management
Real Estate Development
Construction
Investment Management
Design
Architecture
Urban Planning
Property Leasing
Sector Specialisms
No specialisms available
Role
What you would be doing
apartment turnover
maintenance supervision
janitorial scheduling
maintenance identification
resident orientation
contract review
- Assists with on-site training of staff.
- Schedules routine janitorial tasks to ensure that the above is consistently maintained.
- Responsible for rectifying any deficiencies noted on the resident survey responses and assures residents’ satisfaction with the service.
- Oversees apartment turnovers and ensures all units that are impeccably clean, mechanically in good working order and properly painted prior to the resident’s move-in.
- Seeks approval for staff overtime, vacations, shift changes, temporary placements/end of assignments, as necessary.
- Solicits, reviews and recommends third-party contracts when so directed by the Resident Manager or designee.
- Reviews and adds supervisory observations to the employees’ performance self-evaluations
- If an emergency arises, calls the Resident Manager and/or Regional Vice President at the office or at home, to obtain verbal authorization.
- Required to review the entire apartment checklist with the resident, provide instructions for the use of all facilities and appliances, and correct any problems
- Responsible for the direction and supervision of the maintenance employees.
- Assures that the staff is fully versed in the functions and standards of the job to ensure their effectiveness on the job, especially when they are on-call.
- Responsible for ensuring that all common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must be clean at all times.
- On-call every other weekend and every weekday night (or as per approved by the on-call schedule).
- Participates in daily meetings with staff.
- Assists with maintaining payroll and attendance documentation, in accordance with instructions from HR.
- Responsible for identifying areas of the building in need of maintenance and repairs.
What you bring
microsoft office
high school
supervisory
leadership
two-way radio
multitasking
- Must be able to prioritize and handle multiple tasks.
- Two+ years supervisory skills.
- Strong leadership, organizational and administrative skills.
- Must be in uniform and properly groomed.
- Working knowledge of Microsoft Office.
- High school diploma or equivalent.
- Follows purchase order instructions established by the district/regional office. Prior approval necessary for purchases over $250.00.
- Utilization of two-way radios; communicate with office answering service.
- Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
- Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
- Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
- Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1972
Year of founding
The company was established in 1972 by Stephen M. Ross.
$60B Assets
Total Assets
The company manages over $60 billion in assets across its global real estate portfolio.
$45B Pipeline
Data Center Investment
Related Digital has a $45 billion pipeline focused on AI and cloud infrastructure.
- Evolved from affordable housing into a full-service global real estate powerhouse.
- Manages luxury apartments, commercial space, condos, and affordable units in gateway cities.
- Development portfolio includes landmark projects like Hudson Yars in Manhattan and The 78 in Chicago.
- Vertically integrated operations oversee site acquisition, construction, design, leasing, sales, and asset management.
- Launch of Related Digital marks expansion into data center infrastructure targeting AI and cloud demand.
- Operates specialized divisions in residential, commercial, affordable housing, and digital infrastructure.
- Known for integrating cultural, wellness, and hospitality elements into urban communities, offering art, fitness, and unique amenities.
- Headquartered in New York City with offices and developments across major U.S. cities and select global markets.
- We value collaboration and teamwork.
- We believe in fostering a culture of innovation and creativity.
- We prioritize integrity and transparency in everything we do.
- We are committed to excellence and continuous improvement.
- We support a work environment that promotes respect and accountability.
- We embrace a results-driven approach to meet our business goals.
2050
Net Zero Target Year
Committed to achieving net-zero carbon emissions by the year 2050.
- Investing in energy-efficient building designs and operations.
- Committed to reducing operational carbon footprint through sustainable building materials.
- Utilizing renewable energy sources in multiple properties.
- Focus on water conservation, waste management, and eco-friendly construction practices.
- Achieved a reduction in energy consumption through smart building technologies.
- Implementing programs aimed at increasing gender and racial diversity at all levels.
- Focused on closing the gender pay gap within the organization.
- Tracking diversity and inclusion metrics to inform strategic decisions.
- Diversity programs include mentorship, leadership development, and career advancement opportunities.
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