Description
time validation
pto management
data entry
expense tracking
payroll system
customer service
The Time and Expense Operations / Payroll Associate is responsible for the processing and management of the Time Capture and Expense activities with an overall focus on data collection, data integrity and customer service while representing professionalism within all relationships.
- Validate time & attendance against timesheet data and invoice where required
- Manage and track personal time off (PTO),absence etc.; manage related documentation and system updates
- Assist with data entry of personal data updates, direct deposit, position changes including rates and end dates
- Support issue resolution with regards to the TCE process with a goal of ensuring customer satisfaction and timely resolution, including working closely with the field office to communicate required activities that need to happen in the field, and interacting with contractor for the required follow-ups
- Provide world class customer service in every interaction to ensure a quality employee experience
- Audit New Starts report and partner with field office to confirm accuracy
- Track contractor expense reports and ensure accurate matching with claimable receipts
- Execute expense report adjustments in payroll system
- Monitor time (regular, overtime & other hours) and attendance against timesheet data and time entry system to ensure correct submissions for the payroll system
- Start , Finish entry and Data entry
- Confirm all compliance requirements are met to process payment; request missing requirements in order to process payment through payroll system
- Manage time adjustment process (in case of time errors), including completion of required documentation, updates in the system and communications with impacted stakeholders
- Validate payment against expense forms, receipt back up and client & regulatory requirements.
- Perform collection of timecards and record of time data in the payroll system
- Run reports to identify missing timecard information and/or variances; work with contractor to validate and correct timecards
- Manage timecard and billing audit and collection (including contacting contractors and/or clients for missing timecards) in PeopleSoft and Time Central
- Collect expense forms and record expense information into payroll system
- Enter all starts (new hire and rehire) for assigned field offices within 24 hours of confirmed start date or finish.
- Promptly escalate complex time and expense related inquires and issues to TCE Supervisor for resolution
- Communicate with clients and contractors to obtain approved timecards and expense documents.
Requirements
ba/bs
associates
2+ years
problem solving
team player
communication
** No Payroll Experience Required**
Time processing and adjustments
- Ability to prioritize, organize, problem solve and meet deadlines and goals
- Critical thinker
- BA/BS degree in Human Resources, Business, and Accounting preferred
- Excellent written/oral communication and interpersonal skills
- Ability to communicate effectively and provide follow up
- Thorough knowledge of business policies and human resource practices
- Strong decision making ability
- Natural team player
- Strong Voices (Bringing people of color together to successfully build relationships through mentorship and high performing partnerships)
- Action and detail oriented; able to prioritize while handling multiple tasks
- Ability to build strong partnerships with all internal customers, both in their own office and from a distance
- Ability to tackle complex issues and develop innovative, practical solutions
- Associates degree or two years of applicable experience in customer service
- Understanding of the Allegis organization; context, complexity, dynamics, key issues and drivers
- Capability of working in a team oriented environment that is fair, open and honest
- 2 + years' experience in a customer service related position
- Integrity and ability to maintain confidentiality and personal credibility
Benefits
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
Actalent is an equal opportunity employer. We understand the power of a diverse team, celebrate differences, and promote inclusive and accessible environments. To support our colleagues in being their authentic selves and give everyone opportunities for allyship, we offer a range of employee resource groups.
Actalent Corporate has immediate openings for Time & Expense / Payroll Associates at our Jacksonville, FL Corporate office!
- Benefits: Medical, Dental, Vision, Prescription, 401(k), PTO (20 days + 6 Holidays), Profit Sharing, etc.
- Bonus Potential: $333 monthly (up to $4,000 annually)
- Women of Color Stem Conference
- Hourly Rate: $20.19 per hr ($42,000 annually)
- Hybrid | 4 days in-office, 1 day remote
Training + Development
Information not given or found