Want to hear how I work? Hit play.Kablio AI applies for you. You just show up to the interviewKablio AI helps you secure roles in construction, clean energy, facilities management, engineering, architecture, sustainability, environment and other physical world sectors.
Get hired, get rewarded!
Land a job through Kablio and earn a 5% salary bonus.
Exclusive benefits
5%Bonus
Application Tech Support Practitioner
Accenture Services Pvt Ltd
test
Support ServiceNow ITOM with AI-driven automation, monitoring, and incident management.
Integrate AI/ML models to support anomaly detection, root cause analysis, and intelligent alerting within ServiceNow workflows.
Implement and manage SLA/SLO definitions, leveraging AI for proactive compliance monitoring.
Deploy and Support ServiceNow ITOM modules (Discovery, Event Management, Orchestration, CMDB) with AI-powered enhancements for predictive monitoring and automated remediation.
Develop and optimize dashboards for real-time visibility into service health, operational metrics, and AI-driven insights using ServiceNow Performance Analytics and custom dashboards.
Work closely with cross-functional teams to resolve ITOM and AI-related issues, ensuring high availability and performance of IT services.
What you bring
servicenow
itom
python
ai/ml
cloud
ansible
Familiarity with ServiceNow AI features (Predictive Intelligence, Virtual Agent) Technical Experience Minimum of 3 years of experience in ServiceNow ITOM implementation and administration. Hands-on experience integrating AI/ML solutions with ITOM workflows. Proficiency in Python development for automation and AI integration. Experience with cloud infrastructure and monitoring tools is a plus. Professional Attributes
Dashboard creation and optimization (ServiceNow Performance Analytics, custom dashboards) Good to Have Skills
Experience with Ansible or other automation tools
Knowledge of ITSM processes
AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn, or similar)
Cloud platforms (AWS, Azure, GCP)
Integration experience with monitoring tools (DataDog, ThousandEyes, Splunk)
Ability to work independently and collaboratively in a fast-paced environment.
Strong analytical and problem-solving skills, with a focus on innovation and automation. Educational Qualification & Certification Graduate Degree in Computer Science, Information Technology, or related field. ServiceNow and AI/ML certifications are a plus.
Lead troubleshooting and continuous improvement initiatives using AI analytics and automation. Professional & Technical skills Primary Skills
Excellent verbal and written communication skills.
Hey there! Before you dive into all the good stuff on our site, let’s talk cookies—the digital kind. We use these little helpers to give you the best experience we can, remember your preferences, and even suggest things you might love. But don’t worry, we only use them with your permission and handle them with care.