Leading community management firm offering property, accounting, maintenance & administrative services.
Monitor and enforce recreation facility rules, assist residents, and maintain common areas.
5 days ago ago
$20 - $22
Entry-level, Junior (1-3 years)
Full Time
Minneapolis, MN
Onsite
Company Size
15,000 Employees
Service Specialisms
Community Management
Property Management
Consulting
Technical Services
HOA Management
Employee Development
On‑Call Maintenance
Roadside Assistance
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
Description
lock management
shift reporting
amenity reservations
elevator maintenance
floor inspection
resident communication
During pool season, lock up at closing time. After close, check the lock.
Complete shift report each shift, reporting any damage, violations, loud noise, or needed repairs.
Assist with amenity reservation requests.
Check lobby and other common areas for trash or misplaced packages.Check packages have unit numbers on them.
Sweep lobby area as needed (especially in the winter) and check for trash (including outside entryway).
Walk each floor. Report/take photos of any damage, trash, mechanical malfunctions, burned out light bulbs, or water in halls, ceilings, carpet, or storage rooms.
First and third shifts of the day, change elevators and skyway doors per building schedule.
Informs residents and guests of Rules & Regulations as needed.
Responsible for regular contact with residents (in-person, phone, and email).
Check voicemail upon arrival for shift and following rounds.
Record calls and in person visitors with unit and purpose in the notebook provided.
Check trash area (outdoor and trash room), elevators, stair entryways, event lounge, bathroom, gym, spa, and pool/pool deck.
Requirements
customer service
bilingual
time management
high school
team player
communication
Professional customer service skills.
Interpretation and completion of verbal and/or written instructions at a proficient level.
Self-motivated, proactive, detail oriented and a team player.
Bilingual preferred (English/Spanish fluent)
Time management and time critical prioritization skills.
High School Diploma or GED Required
Professional communication skills (phone, interpersonal, written, verbal, etc.).
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
It emerged as a pioneer in comprehensive community management.
It oversees operations for homeowners associations, condos, master-planned communities, and mixed-use developments.
Its financial backbone supports large-scale budgeting, accounting, insurance, and administrative services.
Routine projects include maintenance coordination, property restoration, lifestyle programming, and financial oversight.
They’ve built a proprietary training platform, Associa University, to upskill staff and maintain service excellence.
Unusually, they've integrated social sponsorships—like youth-sports grants—to enhance neighborhood engagement.
Culture + Values
Service
Innovation
Family
Integrity
Loyalty
Environment + Sustainability
No explicit net‑zero or sustainability targets found on corporate site
Corporate Responsibility section highlights support for communities during disasters
No specific data‑driven environmental goals or net zero target date publicly disclosed
Inclusion & Diversity
Established Associa Women’s Network to support women’s career growth and education
Established Associa Multicultural Network to support cultural and ethnic understanding