Property Coordinator (Commercial)

The primary responsibility of the property coordinator is to provide day-to-day administrative and operational support for the commercial property management department. This person is expected to efficiently run the management office and assigned properties within a specified portfolio. This individual has excellent time-management, prides themselves on efficiency and takes a customer-service oriented approach when dealing with tenant issues.

• Support property management in establishing and maintaining a positive tenant relations program, assuring good public relations and tenant satisfaction programs for CIM by professionally and effectively aiding and assisting tenants with any problems that arise
• Assist with coordination of tenant move-ins/move-outs, lease executions/terminations, tenant signage, etc
• Provide assistance with minor troubleshooting and notify repair providers as needed
• Support activities may include but are not limited to: assuring space is in show-ready condition; provide input as leases are negotiated; participate in due-diligence activities as appropriate; gather and analyze financial and statistical data for decision-making
• Read and interpret documents such as office equipment maintenance and instruction manuals, company policies and procedures documents
• Schedule meetings, events, use of common area conference rooms, etc
• Function as day-to-day liaison with third-parties, including tenants, construction contractors, security service, vendors, cleaning contractor and others. Communicate routine needs and respond to third-party requests. Escalate significant issues to management as necessary
• Function as liaison between assigned properties and CIM asset managers, leasing representatives, development personnel and other internal parties with business-driven projects, opportunities, questions, etc.
• Assistance with or make employee business travel arrangements as needed
• Maintain office supplies inventory by checking stock to determine inventory levels, anticipating needed supplies, evaluating new office products, placing and expediting orders for supplies and verifying receipt of ordered items.
• Receive, respond to and direct incoming phone calls. Greet tenants and third-parties who visit CIM offices in person. Establish and maintain position relationships with tenants, vendors and guests
• Maintain an effective program of producing finished copies of all written materials and correspondence. Update directories and address lists such as the emergency call lists for management office personnel, tenants and vendors
• Exercise cost-controls on ordering and use of supplies
• Maintain office equipment, including photocopy machines, fax machines, postal machines, etc., in working order.
• Creates and enters work order requests that are received either by phone or e-mail and distributes to appropriate person
• Generates all tenants’ billings including rent and above standard invoices on a monthly basis
• The maintenance function includes tasks inherent in organizing and filing office records and reports
• Assist property management with preparation of the annual budget and provide on-going support with variance analysis, reporting, etc
• Receive, open and distribute incoming mail. Manage outgoing correspondence and other mailings
• Maintains on-site records in compliance with company policies and procedures including but not limited to: certificates of insurance for both tenants and vendors; tenant and vendor files and critical date files used to notify management of upcoming dates well in advance of their occurrence
• Prepares invoices for payment by reviewing, coding and processing all accounts payable in accordance with budget guidelines, scans and inputs into accounting system for payment

• One year of office and clerical experience in a commercial office environment
• Familiar with Nexus Payables or similar software application
• MS Office including Excel, Word, PowerPoint
• Compliance with company and departmental policies and procedures
• Ability to read, analyze and interpret lease agreements, financial reports and/or legal documents
• Bachelor's Degree preferred.
• Familiar with Yardi or similar software application
• Must possess a valid state-issued driver’s license
• Ability to write simple correspondence and/or reports
• Experience with policies and procedures related to the efficient and effective running of a property management office for commercial or retail assets including but not limited to, property operations, leasing, development, construction, safety regulations, etc
• Accuracy and timeliness of work product
• Ability to effectively present information to tenants, vendors, contractors and other employees of the organization
• Ability to respond to common inquiries or complaints from tenants, regulatory agencies, other areas of the company, and/or members of the business community

Ongoing professional development programs

Company paid life and disability insurance

Wellness program, including monthly and quarterly prizes

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on CIM Group. Please inform our Talent team if you need any assistance completing any forms or to otherwise participate in the application process.

Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave

Health Savings Account with a generous employer contribution

401(k) savings plan, with company match

Up to 16 hours of volunteer time off

Actual base salary considers several factors including but not limited to geography, job-related knowledge, experience, and budget. The start of the salary range is typically associated with the minimum experience required.

A variety of Medical, dental, and vision benefit plans

Up to 16 weeks of Paid Parental Leave