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Service Advisor
Toromont Cat
Coordinates equipment repairs, schedules service, and supports customers throughout the repair cycle.
4 days ago ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Kanata, Ontario, Canada
Field
Company Size
2,900 Employees
Service Specialisms
Equipment Sales
Equipment Rental
Equipment Service & Maintenance
Parts Supply
Power Systems Support
Marine Product Support
Digital Customer Portal (Toromont Hub)
Customer Value Agreements
+4 more
Sector Specialisms
Industrial
Mining
Construction
Agriculture
Forestry
Material Handling
Power Generation
Oil and Gas
+18 more
Role
Description
work orders
service scheduler
wip management
parts sourcing
warranty processing
repair scheduling
Requirements
5 years
service operations
safety
safe behaviour
Benefits
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Culture + Values
Environment + Sustainability
49,300 tCO₂
Scope 1 Emissions 2024
The company's direct emissions for 2024, measured in metric tons of carbon dioxide equivalent.
88%
Connected Equipment Base
Percentage of the equipment base connected for fuel efficiency and emissions monitoring, enabling smarter operations and resource management.
16%
Circular Economy Revenue
Portion of 2024 revenue generated from used and rental equipment, supporting circular economy principles.
143k sq ft
Remanufacturing Centre
Size of the remanufacturing centre opened in Bradford, ON, in Q2 2024, dedicated to renewing and revitalizing equipment.
Inclusion & Diversity
4% Growth
Workforce Expansion
The workforce increased by 4% year-over-year in 2024.
150K Hours
Training Provided
Over 150,000 hours of safety, technical, and professional development training were provided to employees in 2024.
Articles
Toromont Hub (Digital Customer Portal)
Marine Product Support
Cat Card FAQ & Support
