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Csr Limited

Customer Service Officer - Welshpool

Company logo
Csr Limited
Leading Australasian manufacturer of building products, property development and aluminium smelting operations.
Provide customer service & sales support, handling orders and inquiries in Welshpool.
6d ago
Junior (1-3 years)
Full Time
Welshpool, Western Australia, Australia
Office Full-Time
Company Size
2,846 Employees
Service Specialisms
Building Products
Interior Systems
Masonry & Insulation
Property Division
Aluminium Smelting
Construction Systems
Sector Specialisms
Residential
Commercial
Industrial
Masonry
Insulation
Ventilation
Interior Systems
Plasterboard
Role
What you would be doing
customer service
order updates
sales support
order processing
  • Provide excellent customer service by phone, email and sometimes in person
  • Keep customers updated and informing them of order updates.
  • Provide sales and support using your product knowledge.
  • Process orders promptly and accurately.
What you bring
communication
detail
data entry
sap
compliance
enthusiasm
  • Have enthusiasm with exceptional communication skills.
  • Strong attention to detail with accurate data entry skills, SAP experience desirable
  • Understand and comply with Chain of Responsibility laws for configuration of orders and transport.
Benefits
  • Care and wellbeing offer paid parental leave, 52 weeks of superannuation payment, and access to an employee assistance program.
  • Rewarding career with on-the-job learning, development, and upskilling opportunities within and across our brands
  • Supportive and collaborative culture fosters innovation and inclusion. You'll be surrounded by talented colleagues who are passionate about their work and committed to helping each other succeed.
  • Permanent Full -Time role
  • Training will be provided
  • Attractive Salary package
  • Attractive salary and benefits, including access to exclusive discounts and offers.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
  • pre-employment medical, drug & alcohol screening, and background check required.
Company
Overview
1855
Year Founded
The company was established as a sugar refinery, marking the beginning of its long legacy in manufacturing.
2.7B
Annual Revenue
The company generates over A$2.7 billion in revenue annually, driven by diverse product lines and real estate growth.
29
Manufacturing Plants
The company operates an extensive network of manufacturing facilities to support its integrated supply chain.
100+
Distribution Outlets
With over 100 distribution outlets, the company ensures wide accessibility to its products across various markets.
  • Evolved from sugar refining to a modern building materials and property group.
  • Operates across building products, property site remediation & development, and aluminium investment.
  • Their aluminium stake is via a joint-venture smelter at Tomago.
  • Balances heritage brands with strategic industrial partnerships.
Culture + Values
  • Safety is at the core of everything we do.
  • We value teamwork and collaboration.
  • We focus on innovation and continuous improvement.
  • We act with integrity, being open and honest.
  • We respect and care for people, the environment, and our communities.
  • We are accountable and deliver on our promises.
Environment + Sustainability
2050 Target
Net Zero Commitment
Dedicated to becoming carbon neutral by the year 2050.
75% Sustainable
Product Portfolio
75% of products are designed with sustainability in mind.
25% Reduction
Carbon Footprint
Carbon emissions have been reduced by 25% from levels in 2009.
  • Investing in renewable energy sources for operations.
  • Significant water and waste reduction initiatives implemented.
Inclusion & Diversity
25% workforce
Current female representation
Women make up 25% of the workforce.
5 years
Leadership growth timeframe
Women in leadership roles have increased by 10% over the past 5 years.
40% target
Gender diversity goal
Aiming for 40% female representation in gender diversity by 2030.
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