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Production Coordinator
Statewide Remodeling
Home improvement firm offering window, door, bathroom, kitchen, sunroom & patio remodeling across Texas.
Coordinate installation logistics, liaise with customers, and manage data and scheduling.
12d ago
$20 - $22
Entry-level, Junior (1-3 years)
Full Time
Austin, TX
Office Full-Time
Company Size
350 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Design
Sector Specialisms
Residential
Home Remodeling
Kitchen Remodeling
Bathroom Remodeling
Window Replacement
Interior Solutions
Exterior Solutions
Role
What you would be doing
installation coordination
crm documentation
excel management
customer liaison
customer communication
call handling
Serve as the primary point of contact for customers
Act as a liaison between the Sales and Production teams.
Logistical and labor coordination of all installation jobs.
Communicate effectively with customers regarding material updates, scheduling. timelines, and any necessary preparations
Accurately document customer interactions, customer feedback and other information in CRM
Answer incoming calls and customer inquiries.
Coordinate with other departments as needed
Monitor and maintain Excel spreadsheets with internal data
What you bring
excel
customer service
scheduling
time management
communication
hs diploma
Basic Excel Skill
Team player with the ability to take on more and grow with the role and company.
2+ years experience in a customer facing role. Experience in scheduling is preferred.
Ability to type 30 words per minute
Strong time management and organizational skills with ability to multitask and prioritize.
H.S. Diploma/GED.
Strong communication skills (written and verbal).
During business hours, it is expected to present a clean and neat appearance. The dress code for this position is business casual.
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