Description

• Support four regional branches and one national branch by developing and maintaining qualified trade and supplier partner networks to execute multifamily capital improvement projects.
• Manage team workloads to ensure appropriate coverage and balanced capacity across multiple locations.
• Assist teams in sourcing and resourcing qualified trade partners to meet project demands.
• Aligning trade partner billing with customer billing cycles
• Ensure all scope changes are properly documented and that Account Managers communicate variances clearly to customers.
• Ensure weekly customer reports are completed and distributed per defined schedules.
• Introduce, promote, and ensure consistent use of THS National Supplier Partners.
• Oversee the Budget-to-Buyout process to ensure projects are financially planned, healthy, and performing as expected.
• Oversee material purchasing and ensure national vendors are utilized where applicable, while securing competitive local bids when appropriate.
• Guide teams in documenting daily logs, progress, and critical path activities in Procore.
• Ensure all projects have accurate, up-to-date schedules that reflect current project status.
• Evaluating installer size and capacity to avoid over-commitment
• Utilizing trade partners with standard 30-day payment terms
• Conduct periodic jobsite visits to verify schedule usage, planning effectiveness, and reporting accuracy.
• Manage trade partner financial allocation within SOP-defined risk parameters, including:
• Partner with the Training & Development team to provide scheduling skills and software training.

Requirements

• Experience with additional construction-related software platforms preferred.
• Ability to work with minimal supervision while maintaining strong attention to detail and time management.
• Demonstrated sense of urgency with the ability to set and manage clear timelines for all tasks.
• 4+ years of experience in commercial or multifamily construction as an Operations Manager, Director, or equivalent leadership role.
• Strong working knowledge of permitting processes, inspections, and applicable building codes.
• Travel throughout the Mid-Atlantic region as required (up to 25%).
• Excellent verbal, written, listening, and presentation communication skills.
• Estimating experience is a plus.
• Proficiency in Microsoft Office (Outlook, Teams, Excel), Procore, and Acumatica.

Benefits

• Medical Plans with BCBS
• Employee assistance program
• Accrued Paid time off
• Life insurance
• Vision insurance
• Dental insurance
• 401(k) & 401(k) matching

Training + Development

Interview process

Visa Sponsorship

Security clearance