Account Coordinator

Description

• Ensure reporting reflects current status, key milestones, and any risks or delays, enabling informed decision-making and proactive support.
• Independently manage marketing project workflows using the corporate Asana platform, including project setup, approval routing, task tracking, and deadline management.
• Oversee agent marketing activities to ensure projects are initiated, tracked, and completed according to established standards and timelines.
• Maintain up-to-date and accurate data across all relevant systems and tools.
• Act as the subject-matter expert on projects, guiding decisions related to deliverables.
• Build and maintain strong relationships with agents and internal stakeholders, ensuring expectations are clearly communicated and deliverables are met with precision.
• Investigate and resolve agent-related escalations, collaborating with leadership to address issues quickly and effectively.
• Proactively assess agent needs, identify opportunities for expanded support, and recommend services that enhance agent success.
• Monitor project progress and generate clear, articulate reports for internal stakeholders and leadership.

Requirements

• 3 years of experience in Account Coordination, Marketing Communications, in a creative agency, marketing department or within the commercial real estate or similar industry.
• Experience using task management systems such as Asana or Jira in a professional setting.
• Ability to multitask and thrive in a high-volume, fast-paced environment.
• Meticulous attention to detail and a process-improvement mindset.
• Familiarity with Commercial Real Estate terminology or willingness to learn.
• Exceptional customer service skills with a focus on agent satisfaction.
• Strong technical proficiency across digital platforms.
• Creative and proactive problem solver who can navigate complex situations and provide solutions quickly.
• Self-motivated, adaptable, and able to work independently or collaboratively.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance