Director, People Experience Partner

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Lead global HR partner to enhance employee experience and drive talent initiatives.
6 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Chicago, IL
Hybrid
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
hr consulting
talent management
employee experience
data analytics
project leadership
hr partnerships
  • Consult, advise and coach business stakeholders.
  • Use Business acumen, HR expertise & local knowledge to proactively anticipate opportunities or issues & develop innovative solutions to address the opportunities at the root cause with intention to arrive at sustainable solutions
  • Collaborate with Work Dynamics & Corporate Functions regional PXPs to deliver a consistent & positive One JLL experience for all team members across a global audience.
  • Proactively share regional nuances of HR cyclical activities to activate and facilitate JLL's global and regional policies, processes, and tools that support moments that matter across a team member's experience.
  • Partner with Regional People Partners to understand and advocate regional HR requirements to contribute to the development and evolution of the people experience culture.
  • Collaborate with regional and local country PXPs to bring information, processes and solutions back to the broader PXP team to deliver to a global business audience.
  • Lead ad hoc projects impacting business results and experience moments.
  • Support transition, expansion and stabilization of new business with particular focus on the employee experience.
  • Drive the growth of Work Dynamics by leading a team to deliver exceptional employee experience.
  • Partner with HR Product colleagues to create and deliver best in class HR resources, processes and overall experiences.
  • Develop and sustain strong & influential relationships within the business & HR to understand and cascade HR & Business priorities across the PXP team in an engaging and energized way.
  • Lead and coordinate the talent Management cyclical activities including Goal Setting, Talent Review, Succession Planning, Year-End & Compensation Planning
  • Serve as a strategic advisor, leveraging human capital data and analytics on a regular basis to inform and guide business decision-making processes.
  • Act as the primary point of contact within a region to facilitate connectivity across the broader PXP team within a specific geography or population.
  • Identify and recommend efficiencies in the employee life cycle – using touchpoints and hand offs to other People Solutions and Experience stakeholders.
  • Collaborate with Employee Relations team to manage complex employee relations situations.
What you bring
bachelor's
8+ years
hr
project management
data-driven
global mindset
  • Excellent organizational skills with a starter finisher mentality with acute attention to detail
  • Demonstrated project management and change management experience.
  • Ability to thrive in a dynamic and ambiguous environment.
  • Strong team management skills with the ability to effectively manage priorities, leverage best practice & innovation
  • Bachelor's degree or equivalent experience.
  • Global mindset with a hunger for understanding and promoting the organization’s strategy
  • Ability to cultivate robust & meaningful relationships to serve as a trusted HR expert
  • Experience of delivering HR and Operational activity within a complex organization with the ability to balance JLL and client needs.
  • Highly skilled in utilizing data & technology to drive business performance and organization efficiency.
  • Reputation for integrity, dedicated work ethic, ownership & accountability
  • Builds robust relationships across all regions and demonstrates a high degree of emotional intelligence
  • Exceptional cross-cultural communicator and influencer
  • Adept at managing multiple priorities/projects simultaneously
  • Ability to use data to tell a convincing narrative and inform and/or make impactful decisions.
  • Experience in matrixed organization.
  • 8+ years of HR experience with at least 5 supporting executive leaders and teams in large complex organizations.
  • Demonstrated experience using data to identify insights and drive action/change.
  • Experience supporting Global teams preferred.
  • Ability to adjust styles of communication to varying situations to effectively communicate with a diverse array of senior stakeholders across multiple geographies
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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