Intelligent Services Building Analyst

Description

• Contribute to the development of new reporting features, layouts, and procedures as needed.
• Provide technical assistance to IS technicians and support troubleshooting of critical alarms.
• Identify and develop additional service opportunities for strategic accounts.
• Ensure accurate and timely delivery of reports to customers and relevant stakeholders.
• Identify and correct data errors, ensuring proper backup and storage of reports.
• Support site audits, virtual audits, and alarm monitoring via the dedicated support email account.
• Foster a culture of collaboration and teamwork across the organization.
• Analyze data to identify opportunities for energy savings, system optimization, and building performance improvements.
• Ensure compliance with IS contract requirements while maintaining data accuracy in reporting.
• Adhere to all company safety programs and report any non-compliance to the team leader or safety manager.
• Generate and manage key reports, including Building Scorecards, Inspection Reports, and Chiller Performance Reports for IS customers.
• Provide constructive feedback to enhance personal and team performance.
• Respond promptly to customer inquiries, providing professional support to foster long-term relationships.
• Immediately report any unsafe conditions or safety concerns.
• Identify opportunities to improve processes, enhance customer service, and increase reporting efficiency.
• Collaborate with service teams to ensure seamless execution of sold opportunities and maintain high customer satisfaction.
• Configure sites and reports in analytics software as needed.

Requirements

• Associate degree preferred.
• Regularly required to talk and hear.
• Ability to pass a drug screening.
• Minimum one year of experience in building performance analysis, energy management systems, or HVAC systems.
• Ability to read, analyze, and interpret service bulletins, technical manuals, equipment specifications, and regulations.
• During job site visits, exposure to conditions such as wet or humid environments, moving mechanical parts, elevated work areas, fumes, airborne particles, extreme temperatures, electrical hazards, and vibrations may occur.
• Strong verbal and written communication skills for effective presentations and interactions with management, customers, and service personnel.
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Must occasionally lift and/or move up to 50 pounds.
• Valid driver’s license.
• Proficiency in MS Office and MS Windows.
• Frequently required to walk and use hands to operate a computer keyboard, mouse, and telephone.
• Strong problem-solving skills, including the ability to collect and analyze data, establish facts, and draw valid conclusions.
• Ability to interpret complex technical instructions in mathematical or diagram form and manage both abstract and concrete variables.
• Occasionally required to stand, sit, reach, climb, balance, stoop, kneel, crouch, or crawl.
• CEM and/or LEED certification is a plus.
• Ability to write reports, policies, business correspondence, and procedure manuals.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Proficiency in probability, statistical analysis, and fundamental geometry and trigonometry.
• Proof of U.S. employment eligibility.

Benefits

• Primarily an office environment with occasional visits to job sites, including outdoor work and mechanical/equipment rooms.

Training + Development

Interview process

Visa Sponsorship

Security clearance