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Field Operations Supervisor, Maintenance | Halifax
Tk Elevator
Supervise field crews and elevator maintenance, ensuring safety, performance and customer service.
2d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Dartmouth, Nova Scotia, Canada
Field
Company Size
50,000 Employees
Service Specialisms
Predictive Maintenance
Elevator Maintenance
Modernization
Digital Solutions
Technical Training
Sector Specialisms
Public Sector
K-12 Education
Higher Education
State & Local Government
Buildings
Residential
Commercial
Industrial
Role
What you would be doing
safety compliance
workforce leadership
site surveys
maintenance supervision
procurement coordination
customer service
- Ensure all employees comply with safety procedures as set out by company policy and provincial Health and Safety Act. Investigate any work-related accident/incident/near misses
- Lead the field workforce and support teams in alignment with sales volume to consistently meet or exceed customer expectations for project scheduling and execution
- Work in coordination with property managers, designated managers, and owners to meet or exceed contractual obligations
- Collaborate with the Sales Team on site surveys, offering technical recommendations to enhance product performance and project outcomes
- Plan, direct and coordinate employee assignments, visually monitor employee performance on projects to ensure compliance with contractual obligations and budgets
- Support union-related matters, administer policies, and foster strong labor relations
- Participate in recruitment, onboarding, and training of field personnel
- Supervise maintenance operations, ensuring adherence to established procedures and providing hands-on technical support to resolve issues and optimize equipment performance
- Take ownership of issues, provide solutions, and ensure exceptional customer service
- Oversee material and equipment readiness by surveying ongoing projects and coordinating timely procurement aligned with project schedules
What you bring
technical drawings
multi‑tasking
communication
business software
elevator tech
elevator tools
- A proven ability to read and interpret technical drawings, documents and specifications
- Experience with multi-tasking and prioritizing multiple projects
- Requires demonstrated interpersonal and communication skills with all levels of employee and customer, internal and external
- Competent in the use of basic business software and hardware
- Must be able to work under pressure and in a fast-paced environment
- Maintain current knowledge of all aspects of elevator technology
- Minimum 5 years of relevant experience in the elevator industry, including supervisory or managerial roles
- A desire to learn, maintain and expand knowledge of all aspects of elevator technology; both mechanical and electrical
- Competent in the care, use and application of all tools integral to the Elevator Industry
- Employee assistance program
- Wellness Program
- On-site parking
- Disability insurance
- Bonus plans for all positions
- Competitive salaries
- Life insurance
- Extended health care
- Vision care
- Dental care
- Paid time off
- Company pension
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
People also searched
Company
Overview
- Founded with a passion for transforming vertical transportation, the company has grown into a global leader in the elevator and escalator industry.
- Providing cutting-edge mobility solutions, they offer a wide range of elevators, escalators, and moving walks designed for both modern and historical buildings.
- With a strong presence in more than 100 countries, their reach is global, yet their approach remains focused on local expertise and customer satisfaction.
- Typical projects include high-rise residential buildings, commercial skyscrapers, and busy transportation hubs like airports and train stations.
- The company is renowned for its innovative designs, sustainability initiatives, and advanced safety features, setting new industry standards.
- A standout project involved retrofitting historic buildings with state-of-the-art elevator systems that blend seamlessly with classical architecture.
- The company continuously invests in digitalization and smart technologies, delivering next-generation solutions for efficient, reliable mobility.
- Be an entrepreneur
- Be honest and transparent
- Create an environment where future generations want to work
- Keep our people safe
- Make life easier for our customers
- Think for the whole
- Safety comes first
- Collaborative, appreciation, growth and entrepreneurship
- Transparency, openness and mutual appreciation
- Teamwork in a modern setting
- Ambitious, customer‑centric, driven, entrepreneurial, fast‑paced, impactful, innovative
- Appreciative, flexible, reliable, transparent, team‑oriented, open, multicultural
- Collaborative, diverse, global, successful, safe, rewarding, modern
53% Scope 1 & 2 Emissions Reduction
Committed Target
Committed to reduce absolute Scope 1 and 2 emissions by 53% by 2030 (base 2019).
23% Scope 3 Emissions Reduction
Target from Product Use
Committed to reduce absolute Scope 3 emissions from use-of-sold products by 23% by 2030 (base 2021).
68% Renewable Electricity
Global Consumption
68% of electricity consumed worldwide from renewable sources in 2022/23.
93% Renewable in Manufacturing
Energy Consumption in 2022/23
93% of electricity consumed in manufacturing from renewable sources in 2022/23.
- Aims to reach net-zero global emissions by 2050
- Reduced Scope 1 & 2 emissions by 24% by end of fiscal 2022/23 (base 2018/19)
- Committed to source 100% renewable electricity globally by 2030 and joined RE100
- 100% renewable electricity at Innovation & Qualification Center (Atlanta) since Feb 2022
- European factories (Spain, Germany) operating on 100% green electricity since early 2022
- 80% manufacturing centers ISO 14001-certified; ISO 50001 sites cover 82% of energy use
- Aim for zero-landfill waste in manufacturing by 2026
- IQC (Atlanta) and other facilities LEED Gold certified; embodied carbon reduced by 12% and water use cut ≈40%
- CDP A-List recognition for climate transparency (4 years in a row as of 2024)
30% Women
Senior Leadership Diversity
Target to increase women in senior leadership roles to 30% by 2025 from the current 20%.
130+ Nationalities
Global Workforce Representation
Employees from over 130 different nationalities, with top executives representing 20+ nationalities.
60% Certified
Employee Safety Standards
Employees work at sites certified to ISO 45001/OHSAS 18001 safety standards.
10 Safety Rules
Enhanced Safety Protocols
Implemented 10 global safety rules with a target to halve recordable cases by 2026/27 from 2021/22 baseline.
- Formal diversity, equity & inclusion pledge in place
- Employee-led growth: diversity, inclusion, fairness and respect enable full potential
- Signed Global Framework Agreement with Works Council and IndustriALL for fairness & respect
- First global employee survey conducted in 2020/21; internal newsletter rewarded idea generation
- Ethical standards: zero-tolerance compliance culture, transparent policies, Code of Conduct
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