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Regional Support Manager
compass group uk & ireland – healthcare
Regional support management in contract catering operations, providing operational support, team development, client liaison, quality & compliance, cover & mobilization, and reporting & feedback across multiple sites within the London and South East region.
23d ago
£38,000 - £42,000
Experienced (8-12 years), Expert & Leadership (13+ years), Intermediate (4-7 years)
Full Time
Colchester, England, United Kingdom
Onsite
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
site mobilisation
performance reporting
team coaching
compliance monitoring
client support
service excellence
- Continuous Improvement: Identify opportunities for service and process improvements and collaborate with the wider team to implement them.
- Cover & Mobilisation: Step in as acting manager when required; support site openings and new business transitions.
- Reporting & Feedback: Provide regular updates to the Regional Manager on site performance, people issues, and operational challenges.
- Team Development: Assist in mentoring, coaching, and supporting site managers and teams to foster a culture of engagement, development, and high performance.
- Operational Support: Provide hands-on operational support across the region’s sites, ensuring service excellence and continuity during periods of absence, mobilisation, or change.
- Quality & Compliance: Champion health, safety, hygiene, and food quality standards, ensuring full compliance across supported sites.
- Client Liaison: Build rapport with clients across the patch, supporting the Regional Manager in delivering on service agreements and addressing operational queries.
What you bring
operational experience
client focus
time management
leadership
adaptability
problem solving
- Experience: Proven operational experience within a contract catering or hospitality environment; multi-site or relief management experience preferred.
- Client Focus: Professional, personable, and client-centric with strong interpersonal communication skills.
- Organisation: Excellent time management and planning skills, with the ability to juggle competing priorities across multiple locations.
- Leadership: Confident in leading teams and influencing without direct line management; able to motivate and support staff across varying sites.
- Adaptability: A flexible and resilient approach to work; willing to travel frequently and adapt to site-specific needs.
- Problem Solver: Able to think on your feet, troubleshoot operational challenges, and support in implementing lasting solutions.
- Exclusive travel discounts with top brands
- Cash rewards and discounts at hundreds of popular retailers
- Supermarket savings at Tesco, Sainsbury's, Morrisons and more
- Free wellbeing, mindfulness, and fitness classes
- Contributory pension scheme
- Access to our Career Pathways and MyLearning development platforms
- Discounts can be shared with your friends and family
- Cinema ticket discounts (up to 44% off)
- Free access to Digital GP and wider healthcare support for you and your immediate family
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Interview process
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Visa SponsorshipInformation not given or found
Security clearance- health, safety, hygiene, and food quality standards compliance
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