Work Preparator

Description

• Identify parts and tools needed to prepare for service events within the region
• Work within the services team to achieve service key performance indicators
• Provide support to Service Managers through continuous monitoring of all
• with working regulations and guidelines. Issue Purchase Orders for 3rd party vendors
• Create required technical and commercial documentation during operations
• Manage material and labor resources in a cost sensitive way
• Serve as the assistant and representative to the Regional Field Service Supervisor and Service Managers
• Document all service events and triggered tasks within Oracle throughout the
• Ensure Field Service Technicians meet all process discipline and business
• Trigger units’ BOM updates after service event executions in a timely manner
• Ensure compliance with quality and EHS guidelines regarding internal and
• Review service events to track any unplanned actions/work which must be added
• Support EHS by assisting with safety audits, recording EHS observations, and informing the department of any issues
• Handle all direct and indirect customer contacts in a proactive and professional
• Provide recommendations for improvement regarding operations initiatives

Requirements

• Excellent technical specialist knowledge and customer service abilities
• Strong analytical and problem-solving skills
• 5+ years of experience working on site/plant supervision, and leading technicians
• Must have a valid driver’s license and a clean driving record
• Multiple years of experience in preparing service events and supporting of technical supervisors/coordinators required
• Excellent English level, capable to maintain technical conversations and elaborate site reports and mails with clarity
• Legal permit to work in the United States
• Able to understand, implement and communicate technical procedures
• High school diploma or equivalent on mechanical or electrical.
• 3+ years of technical business experience as well as a qualification in a technical field is required
• Good computer skills, office proficiency and logic controls software
• Familiar with Jenbacher reciprocating gas engines
• Experience in power generation applications
• Effective interpersonal and organizational skills
• Ability to work in structured manner, set priorities, and take initiative
• Able to effectively interact and clearly communicate with customers at operational and
• Ability to handle stress, stability working under pressure and resilience
• Willingness to travel up to 30%
• Troubleshooting skills with analytical mindset
• Ability to meet and maintain insurability standards to drive a company vehicle
• Strong skill working with Oracle ERP, Microsoft Office applications, technical databases desired

Benefits

• scheduled and unscheduled resources for optimized utilization in accordance

Training + Development

Interview process

Visa Sponsorship

Security clearance