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Overnight Concierge
Clearwater Living
Greeting visitors, answering phone calls, and providing administrative support in a senior living community.
16d ago
$1,900 - $2,100
Expert & Leadership (13+ years), Junior (1-3 years)
Full Time
Santa Ana, CA
Onsite
Company Size
2,000 Employees
Service Specialisms
Real Estate Development
Property Management
Senior Living Services
Design
Construction
Sector Specialisms
Senior Living
Independent Living
Assisted Living
Memory Care
Short-Term Stays
Senior Housing Communities
Residential
Role
What you would be doing
compliance
special requests
meal tracking
front desk
mail handling
lost & found
- Comply with Clearwater Living standards/policies to encourage safe and efficient operations
- Accept and report resident’s special requests
- Maintain and check off meal attendance tracking form alerting staff of needed room services or residents who have not yet attended meals
- Ensure front entrance, lobby, and reception areas are neat, clean, and organized at all times, presenting a professional first impression of the community
- Answer, transferring, and delivering appropriate message calls while using a professional and courteous voice
- Sort and distribute incoming mail
- Ensure regulatory compliance and report any issues or concerns immediately
- Support Executive Director and other departments in administrative functions as needed
- Encourage teamwork through open communication with associates
- Ensure all people who come in contact with are welcomed to the community by standing to greet and offering any assistance needed
- Represent the Clearwater Living principles and core values on a daily basis
- Monitor all visitors, requesting them to sign in/out of logbook, reporting suspicious persons or activity immediately to the supervisor
- Order and replenish administrative supplies as necessary
- Maintain communities lost and found system
What you bring
diploma
certifications
professionalism
clearances
health checks
experience
- High School Diploma or GED required
- Dynamic and fast paced environment
- Current First Aid/CPR/BLS Certification a plus
- Display a positive and professional image through actions and maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and name tag when working
- Background clearances as required by government regulations
- Must meet health requirements, including TB
- A minimum of one year of work experience in senior living, hospitality or in related field preferred
- 401(k) contributions
- Paid Vacation and Sick leave
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- health requirements incl. tb test
- government regulation background clearances
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Company
Overview
- A prominent developer and operator of senior living communities.
- Committed to providing high-quality care, specializing in independent living, assisted living, and memory care services.
- Communities designed to offer a vibrant lifestyle, promoting the well-being and autonomy of residents.
- Expanded across the U.S., establishing a reputation for excellence in senior care and hospitality.
- Creates beautifully designed spaces that blend comfort with modern amenities.
- Portfolio includes a variety of senior living communities, each tailored to the needs of its residents.
- Driven by the goal of creating environments where seniors can live life to the fullest, with dignity and respect.
- Commitment to Service Excellence
- Respect and Integrity
- Collaboration and Teamwork
- Passion for Making a Difference
- Innovation and Continuous Improvement
2050 Target
Net-zero carbon emissions
Aim to achieve net-zero carbon emissions, demonstrating a long-term commitment to climate action.
- Committed to sustainable development practices.
- Utilizes energy-efficient building designs and technologies.
- Prioritizes water conservation through smart irrigation systems.
- Incorporates green building standards in new developments.
- A culture of inclusion and equal opportunity is supported.
- Strategic initiatives are implemented to promote diversity across all organizational levels.
- There is a focus on recruiting and developing women and minorities for leadership positions.
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