Metronational
Privately-held real estate investment, development & management firm headquartered in Houston.
Bike patrols at Memorial City Mall, ensuring safety and providing guest service.
16 days ago
Junior (1-3 years), Entry-level
Full Time
Houston, TX
Field
Company Size
161 Employees
Service Specialisms
Mixed‑Use Development
Property Management
Investment
Class A Office
Retail / Shopping Centers
Residential / Multi‑Family
Hospitality
Project Management and Coordination
Sector Specialisms
Office
Retail
Restaurant
Hospitality
Healthcare
Commercial
Residential
Mixed-Use Development
Role
Description
plan implementation
bike patrol
threat identification
incident management
issue reporting
customer service
- Understand and implement Post Orders, Emergency, Incident and Action Plans
- May be required to assist security operations during man-made or natural disaster
- Perform regular exterior patrols on Bike to ensure the safety of our clients and guest
- Identify and report potential threats, hazardous conditions, and suspicious activity
- Manage conflicts with diverse groups of people by utilizing de-escalation skills and effective communication
- Provide excellent customer service to our clients and guests
- Respond to and document incidents within an Incident Management System
- Report security and service/maintenance related issues immediately and follow through to ensure completion
Requirements
security officer
driver's license
outlook
first aid
bike riding
problem solver
- Willing to work varied schedules that may include nights, weekends, and holidays
- Successfully complete the Security Program’s new-hire training program within one month of the job offer
- Must be familiar or willing to familiarize yourself with Texas Bike Laws and general bike safety
- Remains calm under pressure
- Required training provided by the Memorial City Security department, including required participation in all mandatory trainings
- Must be at least 18 years of age
- Will be required to pass First-Aid/AED training within the first year of employment (Employer Provided)
- Must submit to a background investigation in accordance with all Federal, State and Local laws
- Should be comfortable typing and completing incident related documents to include photos, witness statements and incident reporting
- Great problem solver and works well independently, with little to no direct Supervision
- Possess a valid driver’s license with good driving record.
- Should be familiar with Microsoft Outlook, Teams and other basic computer software
- Ability to articulate information clearly and concisely, in both verbal and written form
- Must pass a “Motor Vehicle Records” check as a condition of employment
- Must have the ability to successfully and comfortably ride and maneuver and a multispeed Mountain Bike for the duration of your shift with minimal interruptions
- American Heart Association Fit-Friendly Worksite
- This position requires working outdoors where you will be subject to the elements and changing weather conditions.
- Communicate well via phone or handheld radio
- Applicant will be subject to a drug screening as a condition of employment
- Must possess, or obtain, a Non-Commissioned Security Officer, Level II for the State of Texas as a condition of employment
- Enjoys working with diverse groups or people and organizations in a dynamic work environment
Benefits
- Houston Business Journal Best Places to Work
- Holiday and Spot Recognition Bonuses
- Competitive pay and excellent benefits package including 401k Program with company match
- Career development opportunities, training, and certifications to help you grow your career
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
- must pass a motor vehicle records (mvr) check
- applicant will be subject to a background investigation per federal, state, and local laws
- must submit to a drug screening as a condition of employment
Company
Overview
1954 Founded
Company Anniversary
MetroNational has a long history of development and innovation in the Houston real estate market.
300‑acre Memorial City
Landmark Development
A sprawling mixed-use community that has become a cornerstone of Houston's urban landscape.
Over 10 Million sq ft
Commercial Real Estate
.MetroNational owns and manages a vast portfolio of high-quality commercial properties across Houston.
2.1 Miles LED Lighting
Urban Illumination
A nightly spectacle of LED lighting highlights Memorial City's architectural grandeur across West Houston.
- Specializes in developing and managing Class A office, retail, restaurant, hospitality, and healthcare properties.
- Executives include CEO Jason Johnson, leading a legacy of growth and innovation.
- Builds with a long-term vision, emphasizing quality through LEED-certified offices and premium finishes.
Culture + Values
- Integrity – We serve in the best interest of others.
- Trust – We start with strong relationships.
- Impact – We innovate to deepen our purpose and ensure future success.
- Legacy – Our foundation takes us forward.
Environment + Sustainability
11pm–6am
Lights Out for Birds Program
The program reduces bird collisions during migration by dimming lights in office buildings during key hours.
- Installed bird-protection window film at Memorial City Plaza to prevent bird collisions.
- Built The Treehouse – a green-building-inspired collaborative office space that integrates outdoor elements indoors.
- Utilizes LEED-certified office buildings to ensure long-term environmental performance through high construction quality.
Inclusion & Diversity
- MetroNational is an Equal Opportunity Employer.
- Team members from all departments, at every level, with diverse backgrounds are involved in purpose and values creation.