Technical Sales Engineer at Jinkosolar U.S. in Jacksonville, FL | Kablio

Role

Description

sampling

testing

audits

inspections

complaints

reporting

The In-Sales Technical Service Engineer supports customer visits, factory audits, product inspections, and complaint follow-up activities. This role coordinates cross-functionally to ensure audit readiness, resolves on-site issues, drives corrective actions, and maintains clear reporting to deliver a strong customer experience.

Coordinate sampling activities from production/inspection and manage third-party testing follow-up, including communication, coordination, and issue resolution.
Lead and support customer factory audits, goods inspection, supervision, and visits; conduct pre-audit checks and coordinate internal meetings to complete corrective actions in advance.
Follow up on all related processes within the customer complaint workflow; track progress for each complaint and submit follow-up results to relevant departments.
Summarize customer visit findings and corrective measures; regularly update the progress of issue resolution and share updates with relevant departments.
Coordinate and accompany customers during manufacturing supervision, inspection, and factory audits; support logistics and work-related arrangements during customer visits (as applicable), including meals, accommodation, and transportation coordination.
Drive responsible departments to investigate on-site issues and product abnormalities identified by customers, and issue corrective action reports.
Report results of workshop inspections, production supervision, and line inspections; collect and submit required data for weekly/monthly reports.

Requirements

ms office

bachelor's

masters

english chinese

teamwork

communication

Strong teamwork mindset with a positive, proactive attitude
Strong attention to detail and ability to track multiple issues through closure
Professional, customer-facing demeanor and approachable personality
Work Availability: Ability to work occasional reasonable overtime based on business needs.
Good communication and coordination skills
Language: English and Chinese proficiency preferred
Technical/Office Skills: Proficiency in MS Office; strong report writing and documentation skills.
Education: Bachelor’s or Masters’s in Economics / Finance/ Marketing or , Business Studies/Administration/Management, or equivalent.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

400 MW Annually

Solar Panel Factory Capacity

Produces solar panels using highly automated robotics and AI-enabled quality control.

28 GW Deployed

Total Solar Capacity in U.S. and Canada

Supported solar installations across residential, commercial, and utility-scale projects.

300 GW Global Capacity

Total Installed Module Capacity

Reflects the company’s significant contribution to global solar energy infrastructure.

7 GW Vietnam Facility

Ingot and Wafer Production

Strategic investment to diversify supply chain and enhance production capabilities.

Anchors North American operations from offices in Silicon Valley and Jacksonville as the U.S. subsidiary of a global photovoltaic powerhouse.
Operates a state-of-the-art, highly automated solar panel factory in Jacksonville, Florida, producing up to 400 MW annually with robotics and AI-enabled quality control.
As part of a vertically integrated supply chain—from silicon wafers to PV modules and storage—its EAGLE® product line is locally manufactured and third-party certified.
Typical projects span residential rooftops, commercial installations, and utility-scale arrays, backed by bundled storage solutions tailored to grid-scale clients.
Pioneered the first national PV recycling network in the U.S., offering take-back services for end-of-life solar modules through a formal stewardship program.

Culture + Values

Customer First: We prioritize customer satisfaction and value long-term relationships with our clients.
Innovative Thinking: We foster innovation and creativity in our products and services to lead the solar industry.
Integrity: We hold ourselves accountable to the highest ethical standards, ensuring trust and transparency in every action.
Collaboration: We work together as a team, respecting and valuing diverse perspectives to achieve common goals.
Excellence: We strive for continuous improvement and operational excellence in all aspects of our business.

Environment + Sustainability

Carbon Neutrality by 2035

Commitment to Sustainability

Achieving net-zero emissions by 2035 as part of their environmental goals.

8% Efficiency Increase

Improved Solar Product Efficiency

Enhanced product performance, contributing to reduced energy consumption.

Focus on reducing the carbon footprint of solar panel manufacturing.
Produces high-efficiency solar products with a commitment to environmental responsibility.
Sustainability efforts include reducing water usage, minimizing waste, and optimizing the supply chain for a greener footprint.

Inclusion & Diversity

Committed to building a diverse and inclusive workplace with a focus on achieving a balanced gender ratio in leadership roles.
Set specific goals to increase gender diversity in technical and executive positions globally.
Aims to create a work environment that supports equal opportunities for career growth for all employees.

Articles

About Jinko (U.S.)

Homeowners – Solar & Storage 101

Jinko in Jacksonville, FL

Contact IR – Investor Relations

Role

Description

sampling

testing

audits

inspections

complaints

reporting

Coordinate sampling activities from production/inspection and manage third-party testing follow-up, including communication, coordination, and issue resolution.
Lead and support customer factory audits, goods inspection, supervision, and visits; conduct pre-audit checks and coordinate internal meetings to complete corrective actions in advance.
Follow up on all related processes within the customer complaint workflow; track progress for each complaint and submit follow-up results to relevant departments.
Summarize customer visit findings and corrective measures; regularly update the progress of issue resolution and share updates with relevant departments.
Coordinate and accompany customers during manufacturing supervision, inspection, and factory audits; support logistics and work-related arrangements during customer visits (as applicable), including meals, accommodation, and transportation coordination.
Drive responsible departments to investigate on-site issues and product abnormalities identified by customers, and issue corrective action reports.
Report results of workshop inspections, production supervision, and line inspections; collect and submit required data for weekly/monthly reports.

Requirements

ms office

bachelor's

masters

english chinese

teamwork

communication

Strong teamwork mindset with a positive, proactive attitude
Strong attention to detail and ability to track multiple issues through closure
Professional, customer-facing demeanor and approachable personality
Work Availability: Ability to work occasional reasonable overtime based on business needs.
Good communication and coordination skills
Language: English and Chinese proficiency preferred
Technical/Office Skills: Proficiency in MS Office; strong report writing and documentation skills.
Education: Bachelor’s or Masters’s in Economics / Finance/ Marketing or , Business Studies/Administration/Management, or equivalent.

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

400 MW Annually

Solar Panel Factory Capacity

Produces solar panels using highly automated robotics and AI-enabled quality control.

28 GW Deployed

Total Solar Capacity in U.S. and Canada

Supported solar installations across residential, commercial, and utility-scale projects.

300 GW Global Capacity

Total Installed Module Capacity

Reflects the company’s significant contribution to global solar energy infrastructure.

7 GW Vietnam Facility

Ingot and Wafer Production

Strategic investment to diversify supply chain and enhance production capabilities.

Anchors North American operations from offices in Silicon Valley and Jacksonville as the U.S. subsidiary of a global photovoltaic powerhouse.
Operates a state-of-the-art, highly automated solar panel factory in Jacksonville, Florida, producing up to 400 MW annually with robotics and AI-enabled quality control.
As part of a vertically integrated supply chain—from silicon wafers to PV modules and storage—its EAGLE® product line is locally manufactured and third-party certified.
Typical projects span residential rooftops, commercial installations, and utility-scale arrays, backed by bundled storage solutions tailored to grid-scale clients.
Pioneered the first national PV recycling network in the U.S., offering take-back services for end-of-life solar modules through a formal stewardship program.

Culture + Values

Customer First: We prioritize customer satisfaction and value long-term relationships with our clients.
Innovative Thinking: We foster innovation and creativity in our products and services to lead the solar industry.
Integrity: We hold ourselves accountable to the highest ethical standards, ensuring trust and transparency in every action.
Collaboration: We work together as a team, respecting and valuing diverse perspectives to achieve common goals.
Excellence: We strive for continuous improvement and operational excellence in all aspects of our business.

Environment + Sustainability

Carbon Neutrality by 2035

Commitment to Sustainability

Achieving net-zero emissions by 2035 as part of their environmental goals.

8% Efficiency Increase

Improved Solar Product Efficiency

Enhanced product performance, contributing to reduced energy consumption.

Focus on reducing the carbon footprint of solar panel manufacturing.
Produces high-efficiency solar products with a commitment to environmental responsibility.
Sustainability efforts include reducing water usage, minimizing waste, and optimizing the supply chain for a greener footprint.

Inclusion & Diversity

Committed to building a diverse and inclusive workplace with a focus on achieving a balanced gender ratio in leadership roles.
Set specific goals to increase gender diversity in technical and executive positions globally.
Aims to create a work environment that supports equal opportunities for career growth for all employees.

Articles

About Jinko (U.S.)

Homeowners – Solar & Storage 101

Jinko in Jacksonville, FL

Contact IR – Investor Relations