Technical Application Engineer - Largo, FL

Description

• Provide input to improve product and application documentation for customers.
• Assist the sales force with the preparation and conducting of technical presentations and demonstrations to gain acceptance by the customer.
• May represent the company at national and regional trade associations, conferences and exhibitions.
• Provide training to company employees, sales representatives and customers.
• Review specifications, plans and other customer documents to assure proper application and operation of the company's products and systems
• Review and verify customer’s control settings for application and calculation accuracy.
• Assist product management team in collecting customer specifications for potential new product offerings and enhancements to existing products and systems.
• Comply with all work rules, including but not limited to, the Company's safety and attendance policies.
• Investigate and troubleshoot specific customer application or product problems and propose solutions and changes that may be required for satisfactory resolution.
• Assist product management personnel with preparing complex quotations and sales orders for Controls.

Requirements

• Ability to use protective relay test sets.
• Strong fundamental grasp of the Electric power Industry in the protection and control area including communications with SCADA.
• Proven success in the product application support.
• Ability to use Sales Force and other software packages to document customer conversations.
• Strong written and verbal communications skills are required
• Ability to use SCADA Communication test sets for MODBUS, DNP 3.0, and IEC-61850.
• 3+ years of Electric Power Industry or other related experience.

Benefits

• Overnight travel may be required.

Training + Development

Interview process

Visa Sponsorship

Security clearance