VP Sales & Marketing

Description

• Administer the contract process to ensure a quick start time in accordance with our division procedures and to reduce contract ambiguities that lead to customer disputes.
• Maintain training level in the sales processes as delineated in corporate shops. Train our sales department regularly to enhance both selling skills and our ability to set customer expectations.
• Leveraging technology tools and systems (CRM/marketing automation, Dynamic Builder/LMS/Sales Performance).
• Ensure Sales Consultants actively aid the building and administrative teams to reduce cycle time and minimize conflicts with customers.
• Manage our marketing process and ensure that the objectives of the Marketing Manager are met.
• Maintain a corporate satisfaction score above 90%. Develop cutting edge product that is both saleable and cost efficient. Participate in the entire development process to include prototype walk refinements.
• Merchandising (models/signage/collateral materials/advertising) development and implementation.
• Build and maintain a disciplined sales force that sells homes, enhances operational efficiency with clean contracts and promotes customer satisfaction.
• Provide the Division President with timely and accurate market data for new land purchases and the development of our sales strategy.
• Managed a team of both Sales Consultants and Front-Line Sales Leaders (Area Sales Managers/General Sales Managers)
• Manage fixed expenses within budget.
• Obtain the Division budgeted sales and closing objectives at or above the budget.
• Recruiting, hiring, training, development, and retention of sales talent; and execution of compensation and reward programs.
• Manage the customer care process from point of sale through closing. Ensure we comply with established procedures and customer walk schedule.

Requirements

• Knowledge of business English and ability to communicate patiently and professionally with both internal and external customers both orally and in writing.
• Bachelor’s degree in business or related field required.
• Ability to drive an automobile for required travel
• Computer Literacy with proficiency in CRM/Sales Performance Management systems
• Knowledge of sales processes, procedures and concepts required.
• Experience in a highly focused Customer Engagement and Satisfaction model
• Five to ten years’ experience as a sales/marketing manager with a volume builder focusing on move-up product doing at least 400+ units per year.
• Competitive analysis/strategic, product positioning and supply/demand analysis, product evaluation/design; and market segmentation.
• Master’s degree in business or related field preferred.
• Must be able to use word processing, e-mail, spreadsheets, presentation (PowerPoint), database and newsletter (Adobe) software for advanced internal and external communications, creation of reports and presentations and database maintenance.
• Computer literacy, proficiency with Outlook, Excel, Word, Power Point and ability to learn new programs as needed.
• Entrepreneurial spirit and creative thinker 2
• Ability to review, analyze and interpret information as well as trouble-shoot to solve problems.
• Ability to multi-task and prioritize several tasks without compromising quality of work or mission deadlines.
• Proven organizational skills in a high paced work environment.
• Market Analysis (to include supply/demand and demographic).
• Ability to adapt in a changing workplace.
• Customer Demographic Analysis, web marketing, and marketing/budget development and Control.
• Requires occasional lifting up to 20 pounds.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance