Critical Engineering Manager at Iss Facility Services Uk in Glasgow, Scotland, United Kingdom | Kablio

Role

Description

reactive maintenance

ppm execution

sub‑contractor coordination

quality assurance

sla management

compliance oversight

We provide full FM services, with this role being responsible for the Engineering Maintenance, spanning Mechanical, Electrical, Building Fabric and small projects. The work is delivered by ISS Shift, Day and Fabric Teams with some specialist sub contractor support.

Supported by two Supervisors you will oversee the engineering delivery, focusing on compliance, Health & safety, completion to contractual KPIs and SLAs.

To work in partnership with the campus facilities team in delivering for client a best in class workplace environment.
To respond in a prompt and effective manner to all Engineering related reactive maintenance issues and help desk requests.
To deputise for Senior Critical Engineering Manager and provide support and cover to other shift leader roles as and when required.
To co-ordinate and manage visiting specialist sub-contractors associated with scheduled PPM or reactive call out.
To co-ordinate initial actions associated with all requests from the client.
Ensure your Shift team are coordinated in their tasks given by the Engineering manager to allow works completion within SLA to ensure we ISS meet our contract KPI’s
To carry out PPM in accordance with set schedules, ensuring engineering standards are maintained in order to maximise the operational effectiveness and reliability of the Plant and associated systems.
To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records and update documentation as directed for all site related documentation.

Requirements

fault diagnosis

ppm

hasawa

ssow

m&e

leadership

Fault finding and diagnosis associated with the PPM or Reactive maintenance of the site.
Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements and ISS Safe systems of work SSOW
An M&E background plus clear engineering leadership experience

Benefits

There are also 1-2 smaller satellite buildings within walking distance.

Salary plus benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

provides integrated facility management solutions.
serves a variety of sectors from industrial to commercial.
diverse portfolio spans across sectors like energy, buildings, and infrastructure.
expertise includes managing complex facilities, offering everything from cleaning to energy services.
innovative solutions are designed to improve operational efficiency and enhance the client experience.
has been integral in the UK’s facilities landscape, delivering key projects across the nation.
continuously adapts to market trends with a dedicated workforce.
notable projects include managing large-scale residential complexes, government buildings, and energy-efficient solutions.

Culture + Values

Be Who You Are. Become What You Want. Be Part of Something Bigger
People empowered to perform
Self‑delivery brings efficiency and quality
Constant learning and development counts
Upskilling teams means more flexibility
Global knowledge
People who make a difference

Environment + Sustainability

Net zero by 2030

Emissions reduction target

Aims to achieve net-zero for scope 1 and scope 2 emissions.

Full-scope net-zero by 2040

Comprehensive sustainability goal

Aims to achieve net-zero across the entire value chain, including supply chain emissions.

Halve food waste by 2027

Waste reduction target

Committed to reducing food waste by 50% over the specified period.

25% GHG reduction by 2030

Food-related emissions target

Seeks to reduce food-related greenhouse gas emissions by 25% from a 2019 baseline.

Identification and measurement of scope 3 emissions by 2022
Company cars all electric or hydrogen by end 2025
All commercial vehicles electric or hydrogen by 2030
Review heating/cooling/energy systems in offices to optimise performance
Continue procurement of renewable electricity
Signed Coolfood Pledge to cut food‑related emissions by 25 % by 2030 across UK&I sites
Partnership with Anthesis focusing on low‑carbon, zero‑waste, socially responsible FM

Inclusion & Diversity

7% Gender Pay Gap

UK Gender Pay Gap Record

Achieved the lowest ever UK Gender Pay Gap (mean and median) for the period 2019–2020.

Member of The Valuable 500 – career opportunities and workplace inclusion for people with disabilities
Employee networks for Pride; Cultures, Races & Ethnicities; Gender Balance; Abilities; Generations & Age
Progressive initiatives on gender balance
Menopause Awareness Project
Mentoring for service leavers, veterans & spouses via JointForces@ISS programme

Articles

ISS extends security partnership with City of London Corporation

ISS teams welcomed home as Stoke office officially reopens

ISS UK&I and Virgin Media O2 agree new FM contract

Role

Description

reactive maintenance

ppm execution

sub‑contractor coordination

quality assurance

sla management

compliance oversight

Supported by two Supervisors you will oversee the engineering delivery, focusing on compliance, Health & safety, completion to contractual KPIs and SLAs.

To work in partnership with the campus facilities team in delivering for client a best in class workplace environment.
To respond in a prompt and effective manner to all Engineering related reactive maintenance issues and help desk requests.
To deputise for Senior Critical Engineering Manager and provide support and cover to other shift leader roles as and when required.
To co-ordinate and manage visiting specialist sub-contractors associated with scheduled PPM or reactive call out.
To co-ordinate initial actions associated with all requests from the client.
Ensure your Shift team are coordinated in their tasks given by the Engineering manager to allow works completion within SLA to ensure we ISS meet our contract KPI’s
To carry out PPM in accordance with set schedules, ensuring engineering standards are maintained in order to maximise the operational effectiveness and reliability of the Plant and associated systems.
To ensure onsite Quality Assurance procedures are adhered to in all respects and to maintain accurate records and update documentation as directed for all site related documentation.

Requirements

fault diagnosis

ppm

hasawa

ssow

m&e

leadership

Fault finding and diagnosis associated with the PPM or Reactive maintenance of the site.
Adherence to set engineering standards in accordance with Health and Safety at Work Act (HASAWA) requirements and ISS Safe systems of work SSOW
An M&E background plus clear engineering leadership experience

Benefits

There are also 1-2 smaller satellite buildings within walking distance.

Salary plus benefits

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

provides integrated facility management solutions.
serves a variety of sectors from industrial to commercial.
diverse portfolio spans across sectors like energy, buildings, and infrastructure.
expertise includes managing complex facilities, offering everything from cleaning to energy services.
innovative solutions are designed to improve operational efficiency and enhance the client experience.
has been integral in the UK’s facilities landscape, delivering key projects across the nation.
continuously adapts to market trends with a dedicated workforce.
notable projects include managing large-scale residential complexes, government buildings, and energy-efficient solutions.

Culture + Values

Be Who You Are. Become What You Want. Be Part of Something Bigger
People empowered to perform
Self‑delivery brings efficiency and quality
Constant learning and development counts
Upskilling teams means more flexibility
Global knowledge
People who make a difference

Environment + Sustainability

Net zero by 2030

Emissions reduction target

Aims to achieve net-zero for scope 1 and scope 2 emissions.

Full-scope net-zero by 2040

Comprehensive sustainability goal

Aims to achieve net-zero across the entire value chain, including supply chain emissions.

Halve food waste by 2027

Waste reduction target

Committed to reducing food waste by 50% over the specified period.

25% GHG reduction by 2030

Food-related emissions target

Seeks to reduce food-related greenhouse gas emissions by 25% from a 2019 baseline.

Identification and measurement of scope 3 emissions by 2022
Company cars all electric or hydrogen by end 2025
All commercial vehicles electric or hydrogen by 2030
Review heating/cooling/energy systems in offices to optimise performance
Continue procurement of renewable electricity
Signed Coolfood Pledge to cut food‑related emissions by 25 % by 2030 across UK&I sites
Partnership with Anthesis focusing on low‑carbon, zero‑waste, socially responsible FM

Inclusion & Diversity

7% Gender Pay Gap

UK Gender Pay Gap Record

Achieved the lowest ever UK Gender Pay Gap (mean and median) for the period 2019–2020.

Member of The Valuable 500 – career opportunities and workplace inclusion for people with disabilities
Employee networks for Pride; Cultures, Races & Ethnicities; Gender Balance; Abilities; Generations & Age
Progressive initiatives on gender balance
Menopause Awareness Project
Mentoring for service leavers, veterans & spouses via JointForces@ISS programme

Articles

ISS extends security partnership with City of London Corporation

ISS teams welcomed home as Stoke office officially reopens

ISS UK&I and Virgin Media O2 agree new FM contract