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Field Service Engineer
Finning
Provides equipment, parts, and services for heavy industries, including construction and mining.
Field Service Engineer responsible for diagnosing and repairing Caterpillar engines and generators at customer sites, working with a variety of gas and diesel engines and generators.
17d ago
£39,720 - £45,118
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Glasgow, Scotland, United Kingdom
Field
Company Size
16,000 Employees
Service Specialisms
Product support services
Fluid analysis
Customer training
Response, repair & rebuild
Financing
Rentals
Warranty (Equipment Protection Plans)
Service Information System
Sector Specialisms
Construction
Mining
Petroleum
Electric Power Generation
Education Infrastructure
Role
What you would be doing
equipment diagnosis
job estimation
site management
equipment repair
parts identification
Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required. Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
Undertake repair and service work on a variety of Caterpillar engines and generators.
Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
What you bring
caterpillar
diesel engines
generators hv/lv
diagnosis tools
nvq level 3
ldv licence
Experience of a variety of gas and diesel engines, generators both LV and HV.
Experience with assembly and disassembly of diesel engines and components
Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or equivalent experience.
Formally apprenticed trained (NVQ Level 3) and served as a workshop engineer for a significant period or equivalent experience.
Industry leading CAT product training
Caterpillar large engine e.g. 3400, 3500, 3600 series engines, MWM, MAK series knowledge.
LDV driving licence.
Knowledge in the use of field-based diagnosis tools and equipment essential.
Benefits
Annual Bonus
Life insurance
Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
Employee reward platform (retails discounts and other employee rewards)
25 days holiday (purchase up to 5 extra days holiday)
Salary £39,720 - £45,118
Refer a friend bonus
Access to company share scheme
Laptop and phone, van
Up to 7% pension (matched by company)
Annual Tool Allowance
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
no specific mention of background checks in the job description.
has a rich history rooted in providing essential equipment and services to industries like construction, mining, and energy.
operates in key global markets including Canada, South America, and the UK.
specializes in providing solutions for heavy industries, delivering construction, mining, and energy services across vast sectors.
plays a crucial role in powering large-scale infrastructure projects and driving resource development.
offers parts, maintenance, and innovative technological solutions to clients worldwide.
has supported some of the largest and most ambitious projects globally.
has made significant strides in advancing digital technologies and remote monitoring solutions to enhance equipment performance and customer satisfaction.
Culture + Values
Safety First: Ensuring a safe and healthy work environment for all employees.
Integrity: We act with integrity, doing the right thing even when no one is watching.
Customer Success: We aim to create long-term value for our customers and build lasting relationships.
Excellence: We strive for excellence in everything we do and continuously improve.
Innovation: We embrace innovation to stay ahead in the industry and improve the services we offer.
Teamwork: We work together across borders to achieve common goals and respect each other’s contributions.
Environment + Sustainability
2050
Net Zero Emissions Target
Achieving net-zero emissions by this year.
Reduction of greenhouse gas emissions, energy use, and waste generation.
Enhancing energy efficiency and sustainability practices across operations.
Commitment to carbon neutrality across operations through energy reduction and carbon offsetting initiatives.
Innovative technologies such as electric machines and sustainable fuel options are being adopted to lower environmental impact.
Inclusion & Diversity
Striving to achieve a balanced workforce with a focus on increasing female representation in leadership roles.
Ongoing efforts from leadership to improve gender diversity and inclusion.
Programs to ensure an inclusive environment where everyone has equal opportunities to thrive.
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