Description

• Provide training and coaching on sales and merchandising skills.
• Collaborate with other functional groups to ensure optimal output for retail stores.
• Train, review, and coach the use of the Trane Supply Standard Scorecard.
• Coach, develop, and train frontline leaders on the RMX program and disciplines within the Supply business.
• Boost store productivity through process improvements and enhancements.
• Drive profitable growth by enabling stores to meet their revenue and margin goals.
• Collaborate with Regional General Manager and Retail Operations Leaders to identify improvement areas using data analysis and Lean tools.
• Enhance operational performance of Supply Retail Locations.
• Ensure adherence to Company safety programs and procedures, conduct safety audits, ensure training compliance, provide safety training as needed, and reinforce a strong safety culture.
• Conduct regular visits to personnel at all stores.
• Exemplify engaging customer-facing behaviors and exceptional customer service.
• Ensure compliance with standard work and quality standards for all parts operations and sales processes, ensuring effective and efficient execution of business objectives and customer satisfaction.
• Train and coach on the adoption of MDI / 9 Step Problem Solving.

Requirements

• Proven capability to perform each essential duty satisfactorily.
• 5+ years of sales and operations management experience, preferably in the HVAC equipment, service, and supply industry.
• Related experience or an equivalent combination of education and experience.
• Achieve certification as a Master Coach in RMX (Retail Management Excellence).
• Ability to work harmoniously with all members of the organization and demonstrate this ability consistently.
• Knowledge of HVAC sales, distribution, and retail business practices is preferred.

Benefits

• From Monday to Thursday, work onsite with your colleagues. On Fridays, choose your work location, balancing what your work requires
• Educational and training opportunities through company programs along with tuition assistance and student debt support.
• Family building benefits include fertility coverage and adoption/surrogacy assistance.
• 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
• Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
• Paid time off, including in support of volunteer and parental leave needs.

Training + Development

Interview process

Visa Sponsorship

Security clearance