Digital Business Partner
Lanes Group
Lead regional digital strategy, delivery, and stakeholder partnership for Midlands.
21 days ago ago
£55,000 - £60,000
Expert & Leadership (13+ years)
Full Time
Coleshill, England, United Kingdom
Hybrid
Company Size
2,200 Employees
Service Specialisms
Drainage services
Wastewater utility services
Emergency drainage repairs
Blockage removal
Drain rehabilitation
Sewer renewal
CCTV drainage surveys
No‑dig pipe rehabilitation
Sector Specialisms
Drainage
Sewer
Septic Tank
Wastewater
Water Utilities
Gas Supply Networks
Rail Sector
Commercial
Role
What you would be doing
reporting
data analysis
project lifecycle
user support
it security
stakeholder training
- Provide day-to-day support, coaching, and mentoring to ensure team members grow in capability and confidence.
- Serve as the escalation point for digital issues affecting regional operations.
- Manage the regional digital budget in partnership with central IT and finance teams.
- Build and maintain strong working relationships with key IT partners to ensure alignment, remove friction, and deliver shared success.
- Create a high-performance culture focused on delivery, adoption, and continuous improvement.
- Support digital elements of bids, contract changes, and mobilisation planning.
- Influence strategic and tactical decision-making by ensuring regional needs are understood and met.
- Produce regular reports and dashboards on project delivery, service levels, adoption, and outcomes.
- Lead stakeholder engagement, training, and communications for regional digital rollouts.
- Ensure users are well-supported and confident in the use of new technologies.
- Enforce compliance with IT security, data protection, and digital governance policies.
- Translate central digital strategy into regional delivery plans.
- Build strong relationships with contract and operational leaders to understand business challenges and opportunities.
- Act as the primary Digital & IT interface for regional contract leadership.
- Oversee the full lifecycle of regional digital projects from scoping through delivery and embedding.
- Lead and support the Digital Transformation Lead
- Present updates to the Head of IT and regional leadership teams.
- Ensure local digital initiatives align with business objectives and deliver measurable impact.
- Promote a collaborative, proactive, and solutions-oriented culture within the regional digital function.
- Analyse performance and usage data to drive decisions and improve service delivery.
What you bring
governance
change leadership
it leadership
stakeholder engagement
budget management
digital transformation
- Strong governance and compliance across all regional digital activities.
- Emotionally intelligent, with the ability to positively influence others and lead through change.
- Demonstrated improvement in team morale, collaboration, and stakeholder perception.
- Clear evidence of innovation and value generation.
- High satisfaction levels from regional contract and operational leadership.
- Financial awareness and comfort managing budgets.
- Role model positive communication, resilience, and openness to feedback during periods of change.
- Proven ability to collaborate with internal and external IT stakeholders to drive delivery and continuous improvement.
- Proven experience in IT leadership, service delivery, or digital transformation roles.
- Solid understanding of digital tools and how they drive operational value.
- Strong stakeholder engagement skills, ideally with operational/field-based business units.
- Improved adoption and productivity enabled by digital solutions.
- Experience managing or influencing multidisciplinary teams.
- Excellent communication, prioritisation, and problem-solving skills.
- Own the digital service experience in the region — including quality, uptime, and responsiveness.
- Effective collaboration with key IT partners with minimal friction and shared delivery success.
- Digital Business Partnering
- Digital initiatives delivered on time, on budget, and with measurable value.
- 24 Days holiday plus Bank Holidays
- Company car / car allowance
- Death in service
Information not given or found
Interview process
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Security clearanceInformation not given or found
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Company
Overview
1992
Year of Establishment
Founded as a small family drainage firm in Leeds.
250m
Fatberg Clearance
Cleared London’s 250 m fatberg, showcasing engineering expertise.
£215M
Annual Turnover
Exceeds £215 million in revenue, backed by advanced technology and vehicles.
- It grew through strategic acquisitions and expansion into new service areas.
- It secured major contracts with Thames Water and Southern Water, handling citywide sewer maintenance.
- Its work spans large‑scale infrastructure including railway drainage on Crossrail and UV trenchless sewer relining on UK motorways.
- Today, it operates a national network of depots, utility hubs and specialist divisions like Lanes‑i, Sapphire and AQS.
- Safety is our number one priority.
- We value people and treat them with respect and fairness.
- We foster a culture of collaboration, innovation, and accountability.
- We are committed to continuous improvement and operational excellence.
- We embrace diversity and inclusion in our teams and operations.
- We act with integrity and transparency in all our dealings.
- We invest in the development and well-being of our employees.
2035
Net Zero Commitment
Pledges to achieve Net Zero emissions by 2035.
- Reduction of carbon emissions through fleet modernization and sustainable practices.
- Implementation of sustainable water management solutions across various projects.
- Introduction of green technologies in operations to reduce environmental impact.
- Use of renewable energy sources where possible, including solar-powered systems.
- Continuous monitoring and reporting of environmental impact to ensure alignment with sustainability goals.
- A culture of inclusion is promoted, valuing diverse perspectives.
- Efforts are focused on increasing gender diversity across all levels.
- Active recruitment efforts ensure a diverse and representative workforce.
- Processes are in place to monitor and improve gender balance within senior management and technical roles.
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