Help Desk Intern at Cpl in Suwanee, GA | Kablio

Role

Description

help desk

escalation

pc installation

software upgrade

onsite support

Respond to requests for IT help from end users
Provide IT assistance as able or escalate requests to other members of the IT team
Configure, install and upgrade PCs, operating system software and application software as required
Provide hands-on support for all IT equipment in nearby offices, and elsewhere as required

Requirements

microsoft office

office 365

windows server

communication

it degree

Experience using Microsoft Office (Word/Excel/Teams, etc.)
Knowledge of Windows OS application installation as well as Office 365 and other business applications,
Technical experience in Microsoft Windows Server/Workstation environments
Succinct communication skills, both written and verbal
Actively pursuing a BS (or MS) in Information Technology or a related field

Benefits

Career Pathways – Explore your future in architecture, engineering, planning, design, or project management.
Mentorship & Learning – Learn from industry experts who are invested in your growth.
Real Projects, Real Impact – Work on meaningful assignments that go beyond “busy work.”

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 1975

Year Established

The company was established in 1975 and has since expanded its operations across multiple states.

The firm has grown across eight states with 25 offices, blending local roots with regional reach.
Their financial performance reflects steady growth as a mid-sized firm handling varied public and private commissions.
They tackle projects spanning community & culture, healthcare facilities, K-12 and higher-education campuses, and infrastructure.
Typical work includes hospitals, schools, municipal transit systems, civic centers, and campus buildings.
Known for a collaborative ‘extension of your team’ approach, they prioritize deep client partnerships to bring visions to life.
They maintain a legacy of compassion-driven design, with every project geared toward enhancing human experience.

Culture + Values

Collaboration – working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams.
Family – celebrating others’ successes, genuinely caring about the happiness and well‑being of our team members and recognizing their own families as extensions of the CPL family.
Fun – not taking oneself too seriously, fully understanding that fun at work is conducive to productivity.
Inspiration – contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude.
Integrity – doing what is ethically right and providing reliable follow‑through on commitments.
Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.

Environment + Sustainability

Team members serve on the Mt. Lebanon Environmental Sustainability Board.
Offices feature plant life and modern design to enhance wellbeing.
Multidisciplinary teams develop solutions to address community environmental needs.
Engagement includes support for local environmental initiatives.

Inclusion & Diversity

CPL Pittsburgh office participates in Mt. Lebanon School District’s Diversity, Equity, and Inclusion Committee.
Team leadership organizes 'lunch and learn' workshops and encourages attendance at AIA Young Architects Forum events to support professional diversity.
No publicly shared gender statistics.

Articles

Services

Energy Services

CPL Nexus

Company

Overview

Founded 1975

Year Established

The company was established in 1975 and has since expanded its operations across multiple states.

The firm has grown across eight states with 25 offices, blending local roots with regional reach.
Their financial performance reflects steady growth as a mid-sized firm handling varied public and private commissions.
They tackle projects spanning community & culture, healthcare facilities, K-12 and higher-education campuses, and infrastructure.
Typical work includes hospitals, schools, municipal transit systems, civic centers, and campus buildings.
Known for a collaborative ‘extension of your team’ approach, they prioritize deep client partnerships to bring visions to life.
They maintain a legacy of compassion-driven design, with every project geared toward enhancing human experience.

Culture + Values

Collaboration – working with others towards the best solution, placing great emphasis on the collective wisdom of our internal teams.
Family – celebrating others’ successes, genuinely caring about the happiness and well‑being of our team members and recognizing their own families as extensions of the CPL family.
Fun – not taking oneself too seriously, fully understanding that fun at work is conducive to productivity.
Inspiration – contributing to an uplifting workplace that facilitates growth and success by maintaining a positive, upbeat attitude.
Integrity – doing what is ethically right and providing reliable follow‑through on commitments.
Ingenuity – seeking new opportunities and consistently identifying unexpected and practical ways to solve problems.

Environment + Sustainability

Team members serve on the Mt. Lebanon Environmental Sustainability Board.
Offices feature plant life and modern design to enhance wellbeing.
Multidisciplinary teams develop solutions to address community environmental needs.
Engagement includes support for local environmental initiatives.

Inclusion & Diversity

CPL Pittsburgh office participates in Mt. Lebanon School District’s Diversity, Equity, and Inclusion Committee.
Team leadership organizes 'lunch and learn' workshops and encourages attendance at AIA Young Architects Forum events to support professional diversity.
No publicly shared gender statistics.

Articles

Services

Energy Services

CPL Nexus