Customer Generation Analyst (JC-500388) - Energy Division/ Customer Generation and Demand Response Branch/ Customer Generation Section at California Public Utilities Commission in San Francisco County, CA | USD8,766-10,973 | Kablio

Role

Description

legal analysis

policy development

program implementation

research

stakeholder coordination

legislative analysis

Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages.

Under the general direction of the Program and Project Supervisor and as part of a team, the analyst will work on both policy development as well as program implementation and collaborate with other Energy Division groups to ensure consistency and coordination across programs and policy. The analyst will conduct original research on highly complex and technical problems; will take lead responsibility in managing work products and timelines for a CPUC proceeding; organize stakeholder meetings and workshops; summarize positions on policy proposals; assist Administrative Law Judges with developing a record and drafting proceeding documents; and conduct legislative analysis on proposed bills. Incumbent must have knowledge of customer generation programs and market trends, in particular programs supporting disadvantaged and low-income communities. The analyst will be expected to work with the utilities and other stakeholders to ensure program administration activities are conducted in a manner consistent with Commission decisions and directives, as well as yield results that advance state policy, and ratepayer interests.

Describe your experience analyzing and interpreting laws, rules, and regulations.

Requirements

std 678

transcript

research

project management

minimum qualifications

deadline

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors.
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
Applicants who fail to submit a completed STD 678 will not be considered.
Resumes, or referring to resumes, will not be accepted in place of the completed STD 678.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Describe your experience conducting independent research and analysis and evaluating effectiveness of such analysis in achieving its intended goals.
Describe your experience managing projects requiring coordination with individuals across multiple organizations, prioritizing assignments, and meeting deadlines.

Benefits

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

$8,766.00 - $10,973.00

12 Month Limited Term - Full Time

Effective July 1, 2025, CalHR launched the Personal Leave Program (PLP) 2025 with Pay Differential 386. PLP 2025 temporarily reduces state employee pay in exchange for leave hours to help address budget shortfalls. Salary ranges in this posting exclude the temporary reduction. For details, visit CalHR’s Personnel Leave Program (PLP) page.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Ensures fair pricing and environmental stewardship for essential utility services in California.
Regulates critical sectors including energy, water, telecommunications, and transportation across the state.
Manages California's vast energy grid and promotes renewable energy initiatives.
Monitors and enforces utility rates, consumer protections, and safety regulations, benefiting millions of Californians.
Involved in key initiatives to improve grid reliability and reduce environmental impact through sustainable policies.
Collaborates with local, state, and federal agencies to address urgent issues like wildfire prevention and water scarcity.
Oversees projects shaping the future of California’s transportation systems, including electric vehicle infrastructure.
Driving significant regulatory changes to transition the state toward a cleaner, greener future.

Culture + Values

Operating with transparency and accepting responsibility for their actions.
Striving to achieve exceptional performance by consistently delivering quality work in a timely manner.
Behaving in an open, honest, trustworthy manner, both professionally and personally.
Exchanging information, thoughts and concerns in an open, timely manner.
Cultivating a culture where they are stewards, safeguarding the resources entrusted to them with care.

Environment + Sustainability

2007 Emissions Standard

Carbon Emission Limits

Set a baseline for new baseload generation to meet specific emissions thresholds, contributing to California's broader climate goals.

2020 Residential Targets

Zero Net Energy Homes

Adopted a goal for all new residential buildings to achieve zero net energy consumption by 2020.

2030 Commercial Goals

Energy Efficiency in Business

Set a target for new commercial buildings to achieve zero net energy consumption by 2030.

2018 Adaptation Framework

Climate Change Strategy

Established a framework to safeguard utility services from climate-related impacts such as sea-level rise and extreme heat.

Designs and implements public policies that advance California’s environmental sustainability goals.
Committed to the health and safety of Californians and the preservation of the natural environment through stewardship.
Requires utilities to use RCP8.5 climate scenarios and designate climate-change teams reporting to senior executives, with mandatory board oversight.

Inclusion & Diversity

40 Years

Supplier Diversity Program

The program has been actively operating for four decades, promoting inclusion in procurement processes.

2019

Extended Certification

SB 255 extended certification to additional service providers, broadening the scope of the program.

Since 1984

Advocacy for Customers

The Office of Ratepayer Advocates has been embedded within the CPUC to support low-income and disabled customers.

Implements Supplier Diversity Program under GO 156 to include women‑, minority‑, LGBT‑, disabled‑veteran‑, and persons‑with‑disabilities‑owned business enterprises in procurement.
Supplier diversity clearinghouse verifies status; program has operated for ~40 years.
Under SB 255, extended certification to community choice aggregators, energy service providers, distributed energy resource contractors, and energy storage system companies.
Annual reports track procurement participation from women, minority, disabled‑veteran and LGBT‑owned business enterprises.
Office of Ratepayer Advocates advocates for low‑income and disabled customers in utility programs, embedded within CPUC since 1984.

Articles

Role

Description

legal analysis

policy development

program implementation

research

stakeholder coordination

legislative analysis

Describe your experience analyzing and interpreting laws, rules, and regulations.

Requirements

std 678

transcript

research

project management

minimum qualifications

deadline

Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.

Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting.
Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors.
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available).
Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered.
If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment.
Applicants who fail to submit a completed STD 678 will not be considered.
Resumes, or referring to resumes, will not be accepted in place of the completed STD 678.
Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
Describe your experience conducting independent research and analysis and evaluating effectiveness of such analysis in achieving its intended goals.
Describe your experience managing projects requiring coordination with individuals across multiple organizations, prioritizing assignments, and meeting deadlines.

Benefits

$8,766.00 - $10,973.00

12 Month Limited Term - Full Time

Effective July 1, 2025, CalHR launched the Personal Leave Program (PLP) 2025 with Pay Differential 386. PLP 2025 temporarily reduces state employee pay in exchange for leave hours to help address budget shortfalls. Salary ranges in this posting exclude the temporary reduction. For details, visit CalHR’s Personnel Leave Program (PLP) page.
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Ensures fair pricing and environmental stewardship for essential utility services in California.
Regulates critical sectors including energy, water, telecommunications, and transportation across the state.
Manages California's vast energy grid and promotes renewable energy initiatives.
Monitors and enforces utility rates, consumer protections, and safety regulations, benefiting millions of Californians.
Involved in key initiatives to improve grid reliability and reduce environmental impact through sustainable policies.
Collaborates with local, state, and federal agencies to address urgent issues like wildfire prevention and water scarcity.
Oversees projects shaping the future of California’s transportation systems, including electric vehicle infrastructure.
Driving significant regulatory changes to transition the state toward a cleaner, greener future.

Culture + Values

Operating with transparency and accepting responsibility for their actions.
Striving to achieve exceptional performance by consistently delivering quality work in a timely manner.
Behaving in an open, honest, trustworthy manner, both professionally and personally.
Exchanging information, thoughts and concerns in an open, timely manner.
Cultivating a culture where they are stewards, safeguarding the resources entrusted to them with care.

Environment + Sustainability

2007 Emissions Standard

Carbon Emission Limits

Set a baseline for new baseload generation to meet specific emissions thresholds, contributing to California's broader climate goals.

2020 Residential Targets

Zero Net Energy Homes

Adopted a goal for all new residential buildings to achieve zero net energy consumption by 2020.

2030 Commercial Goals

Energy Efficiency in Business

Set a target for new commercial buildings to achieve zero net energy consumption by 2030.

2018 Adaptation Framework

Climate Change Strategy

Established a framework to safeguard utility services from climate-related impacts such as sea-level rise and extreme heat.

Designs and implements public policies that advance California’s environmental sustainability goals.
Committed to the health and safety of Californians and the preservation of the natural environment through stewardship.
Requires utilities to use RCP8.5 climate scenarios and designate climate-change teams reporting to senior executives, with mandatory board oversight.

Inclusion & Diversity

40 Years

Supplier Diversity Program

The program has been actively operating for four decades, promoting inclusion in procurement processes.

2019

Extended Certification

SB 255 extended certification to additional service providers, broadening the scope of the program.

Since 1984

Advocacy for Customers

The Office of Ratepayer Advocates has been embedded within the CPUC to support low-income and disabled customers.

Implements Supplier Diversity Program under GO 156 to include women‑, minority‑, LGBT‑, disabled‑veteran‑, and persons‑with‑disabilities‑owned business enterprises in procurement.
Supplier diversity clearinghouse verifies status; program has operated for ~40 years.
Under SB 255, extended certification to community choice aggregators, energy service providers, distributed energy resource contractors, and energy storage system companies.
Annual reports track procurement participation from women, minority, disabled‑veteran and LGBT‑owned business enterprises.
Office of Ratepayer Advocates advocates for low‑income and disabled customers in utility programs, embedded within CPUC since 1984.

Articles