Key Account Director

The Key Accounts Director is responsible for leading and growing strategic relationships with both national builder's merchants as well as high-value national housebuilders and developers. This role plays a critical part in delivering sustainable commercial growth through long-term partnership development, joint business planning, and category leadership. Acting as a senior ambassador for the business, you will drive high-level engagement, influence customer strategy, and ensure value is delivered for both parties.

• Lead annual negotiations, trading terms, and joint commercial agreements that drive shared success.
• Represent the business externally at trade shows, industry forums, and customer events.
• Support developers with specification strategies and product alignment to meet project needs.
• Represent your accounts in strategic planning and business review meetings.
• Monitor campaign performance and report on ROI, adjusting approach based on data and insights.
• Deliver against strategic initiatives including product adoption, market penetration, and category expansion.
• Stay ahead of industry trends, customer strategies, and competitor activity across the merchants and developer segments.
• Use data, insights, and relationship knowledge to shape account strategy and challenge internal thinking.
• Deliver accurate commercial reporting and updates to the leadership team on account progress, risks, and opportunities.
• Collaborate with marketing and category teams to deliver national-level campaigns and commercial initiatives.
• Act as the primary senior point of contact and escalation for all matters related to strategic accounts.
• Lead the key accounts team supporting each strategic account, ensuring alignment and accountability.
• Identify and unlock revenue and margin growth opportunities across both merchant and developer accounts.
• Develop and execute tailored strategic account plans aligned with customer objectives and business goals.
• Oversee commercial performance, forecasting, and P&L responsibility across your account base.
• Own and manage high-level relationships with key national builder's merchants and major developers.
• Build strong relationships with senior stakeholders at builders' merchant and developer head offices—including procurement, commercial, technical, and operational teams.
• Influence internal functions to deliver on customer needs, acting as the internal advocate for your accounts.

Head office is in Doncaster, however, the role will require travel throughout the UK, interaction with other Sales Directors within the Sustainable Building Solutions (SBS) Business Unit and the SBS Commercial Director.

• Qualifications in relevant discipline; Business, Commercial, Science, Engineering.
• Ability to communicate, present and influence at all levels of the organisation.
• Proven leadership skills managing a sizeable external salesforce.
• Excellent listening, negotiation, motivation, and presentation skills.
• Proven sales executive experience, exceeding targets, preferably within the construction sector.
• Ability to analyse data and provide succinct solutions to presented trends.
• Preferable experience of working within a manufacturing business in a senior sales role.
• Experience of specification and channel sales in commercial building segments.
• Proven experience of modern sales enablement tools eg CRM, digital marketing.
• Proven sales executive experiences of exceeding targets.
• Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development.
• Excellent verbal and written communications skills.
• A full driving licence as travel to other sites is required.

• Monday - Friday, 40 hour per week
• Single private medical cover
• Cycle to work scheme
• Staff discount on all Genuit Group products
• Enhanced Maternity & Paternity pay
• Various health & wellbeing initiatives including complimentary occupational health on-site physiotherapy and counselling services
• Free on-site parking
• 25 days holiday entitlement
• Free flu vouchers
• Life assurance (linked to pension scheme membership)
• Contributory pension scheme - matched up to 8%
• Save as you earn Sharesave Scheme