Dispatcher at Jazz Heating, Cooling, Plumbing, & Electrical in Pleasanton, CA | USD26-30 | Kablio
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Dispatcher
Jazz Heating, Cooling, Plumbing, & Electrical
Heating, cooling, plumbing, and electrical services for residential and commercial customers.
Dispatch technicians, handle calls, sell services, and support HVAC/plumbing customers.
8 days ago ago
$26 - $30
Experienced (8-12 years), Intermediate (4-7 years), Expert & Leadership (13+ years)
Full Time
Pleasanton, CA
Field
Company Size
200 Employees
Service Specialisms
Heating
Cooling
Plumbing
Electrical
Installation Services
Maintenance
Repairs
Home Improvement
+17 more
Sector Specialisms
Residential
Commercial
Buildings
Energy
Utilities
Infrastructure
Role
Description
call booking
technician dispatch
overflow calls
product sales
customer service
Booking in-bound calls, emails to customers
Dispatch our technicians to customer homes
Handle calls from over-flow
Selling products and services to existing customers
Dispatching maintenance technicians to customers
Requirements
call center
customer service
dispatching
computer
detail
driving
May be required to maneuver up to 25 lb. by lifting, carrying or pushing
1+ year of call center experience
Stand/Sit: Must be able to remain in stationary position 50% of the
May be required to drive and sit for long periods of time
May be required to bend, climb (Stairs/Ladders), do repetitive motion, kneel, reach, squat, stand, crawl, walk, and run
Computer/ software knowledge a plus
Strong attention to detail
1+ years of customer service
1+ year of dispatching experience
Benefits
Vision insurance
Paid time off
Employee discount
Dental insurance
Health insurance
Flexible availability, reliable transportation
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
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Company
Overview
Reliable and high-quality home services are at the core of their mission.
Expertise includes heating, cooling, plumbing, and electrical systems.
Committed to providing tailored solutions for both residential and commercial clients.
Specializes in comprehensive installations and repairs for HVAC, plumbing, and electrical systems.
Known for quick response times and exceptional customer satisfaction.
Maintains long-term client relationships through consistent quality service.
Handles projects ranging from small home repairs to large-scale commercial endeavors.
Ensures homes and businesses remain comfortable and efficient year-round.
Culture + Values
Values‑Driven Culture: integrity, professionalism, and a genuine passion for service
No Shortcuts, Only Commitment: unwavering commitment from every employee
Trusted Partnerships: aligning with organizations committed to quality
Award‑Winning Excellence: dedication to delivering top‑notch services
Environment + Sustainability
Focus on energy-efficient upgrades and top-notch air quality improvements to enhance home efficiency and comfort
Promote HVAC tune-ups, duct cleaning, UV purifiers, and HEPA filtration to reduce energy consumption
Encourage reduced utility bills via clean indoor air systems for smoother HVAC operation
Inclusion & Diversity
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