Senior Manager Rates & Regulatory
American Water
Lead rate case strategy, regulatory compliance, and stakeholder relations for state utilities.
1 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Lexington, KY
Office Full-Time
Company Size
6,800 Employees
Service Specialisms
Water Treatment
Water Distribution
Environmental Services
Infrastructure Management
Water Resources Management
Sector Specialisms
Water Quality
Wastewater Service
Infrastructure
Water Treatment
Water Distribution
Water Testing and Analysis
Water Resources
Regulatory Compliance
Role
What you would be doing
rate cases
gaap compliance
process optimization
regulatory filings
capital planning
revenue forecasting
- Prepares and reviews rate case support schedules, testimony and exhibits.
- Ensures compliance with US GAAP in accordance with the local rate making process. (30%)
- Provides tools and practices to optimize total process efficiency and effectiveness in accordance with corporate objectives.
- Collaborates with external consultants and in-house counsel to ensure efficient prosecution of general rate cases.
- Represents the Director of Rates & Regulations and/or State President internally as well as to external regulators and industry stakeholders throughout the state(s).
- Records process performance using established measures.
- Provides expert testimony (written and oral) on items of particular complexity or sensitivity.
- Meets targets developed by the State and/or Division President and/or Director of Rates & Regulations for critical items not specified as a regulatory requirement.
- Prepares and reviews response to interrogatories.
- Implements Best Practices. (20%)
- Provides assistance in building and maintaining the Rates Knowledge community and in developing best practices.
- Ensures continued staff development as complete rates professional including case preparation, testimony and external relations.
- Project manages selected rate cases and other regulatory filings.
- Provides formal and informal advice, guidance and training to other functions as needed to increase rate and regulatory acumen throughout the business, and to advance the division or state business objectives. (15%)
- Development and management of on-going regulated and non-regulated compliance programs.
- Will have taken the lead role in a number of rate cases.
- Identifies, documents and completes rate related regulatory requirements and liaises with other functions (operations, HR, etc.) to advise on other regulatory requirements.
- Develops and maintains a recognized presence with state regulators, advocates, legislators, municipal officials and other key stakeholders.
- Prepares filings for other key strategic issues supporting the on- going development of the business.
- Provides advice and assistance in planning and reporting progress on all regulatory matters including regulatory revenue forecasting. (15%)
- Assistance in the formulation of corporate policies and procedures and compliance with such policies and procedures.
- Contributes to effective communication by listening and providing constructive feedback, supporting the creation of an open and honest work environment, and cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
- Provides advice and expertise on a pro-active basis to executives, senior managers and employees.
- Assists in the formulation of corporate policies and procedures and compliance with such policies and procedures.
- Supports and develops team members and provides flexible support to colleagues in the division or state, in other divisions or states, as well as the Rate and Regulatory Services team.
- Works with the Director of Rates and/or State President/GM to coordinate rate case strategy and execution within the state(s).
- Coordinates with engineering to efficiently plan capital additions. (20%)
- Ensures that each case is thoroughly and completely prepared.
- Ensures timely and accurate filings on all regular or routing matters, e.g., DSIC, annual AIF, Tariff Updates, etc.
- Regularly reviews, measures and assesses activities to drive continuous process improvements and related goals.
What you bring
sap
jd edwards
us gaap
mba
cpa
process improvement
- Advanced knowledge of corporate and utility accounting and reporting. Implementation and management of Process Improvement and Best Practices Programs.
- 5+ years supervisory experience or equivalent required.
- 7 to 8 years prior experience in the utility industry and/or a shared service or multi-company corporation.
- Demonstrated experience in managing and coaching direct reports and establishing career development plans by identifying development goals, milestones and measures.
- 10 years prior accounting related job experience required, including experience with full cycle accounting processes.
- Need to negotiate and strategize with multiple parties: internal - legal, regional/division and corporate management; and external - commission staff and lawyers.
- MBA in Accounting or Finance Helpful.
- Strong ability to collaborate with others internally and externally.
- Ability to effectively communicate and negotiate with and influence public utility and consumer advocate staff and other key stakeholders. Provide effective expert witness testimony in rate cases and other regulatory proceedings. Ability to work calmly and effectively under extreme pressure and deadlines.
- Experience covers multiple rate cases with amounts above $10 Million.
- Demonstrated experience in analyzing customer needs through soliciting, evaluating and acting upon customer feedback.
- Broad functional knowledge with advanced knowledge of financial and accounting systems and software, frameworks and functionality such as: Microsoft Office products, spreadsheet software, JD Edwards, SAP, Orcom, Hyperion or other ERP systems.
- Demonstrated working knowledge of the national utility regulatory issues affecting the enterprise, and a detailed understanding of how the national utility regulatory issues are handled in the division or state.
- Bachelor’s Degree in Accounting or Finance or related field. Other degrees considered with directly relevant experience.
- Comprehensive and advanced knowledge of US GAAP, International Accounting Standards, SOX and other regulatory (SEC, state utility regulatory bodies, etc.) requirements and practices.
- Detailed understanding of the regulatory environment in the division or state and detailed knowledge of the utility regulations and tariffs in effect in the division or state.
- Utility industry experience a plus.
- Demonstrated experience in identifying process improvement opportunities and engaging in implementing improvements.
- Excellent business understanding and personal credibility with business managers.
- Understanding of state specific political and economic factors. Seasoned experience in rate case testimony. Highly experienced in working with stakeholders, including PSC, consumer advocate, legislative, municipal, and others, preparing written testimony and delivering oral testimony on complex and controversial issues.
- CPA, CMA or other technical license preferred.
- Comprehensive knowledge of analysis techniques to apply to new and unusual activities.
- District specific rates and filings covering 5 or more geographically diverse districts
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Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Since 1886
Year Established
The company was founded in this year, marking the beginning of its journey in water and wastewater services.
14M+ People
Serve Millions Daily
The company delivers water and wastewater services to over fourteen million people across the United States.
24 States
National Presence
The company operates and provides essential water services in a significant portion of the U.S., covering two dozen states.
130+ Years
Legacy of Excellence
With over a century of experience, the company has built a reputation as a leader in water systems and operations.
- Provides vital water and wastewater services, ensuring communities have access to clean water.
- Has a long history of managing water infrastructure in partnership with municipalities.
- Recent projects include modernizing infrastructure, expanding service coverage, and improving water treatment facilities.
- Known for innovation in water management, offering sustainable solutions to modern water challenges.
- A trusted provider for residential, commercial, and industrial customers across the U.S.
- Safety first – safety is our top focus for every employee, customer and community we serve.
- Trust, dignity & respect – being dependable, honest, transparent and accountable; ensuring everyone is acknowledged, heard and empowered to thrive.
- One team – leveraging our size, scale and expertise to act as a cohesive team working towards a greater purpose.
- Environmental leadership – delivering clean, safe, reliable and affordable services while acting as a trusted steward of our most precious resource.
- High performance – committed to excellence in everything we do, executing to the best of our abilities and addressing issues quickly and transparently.
75% reduction
Injury Rate Improvement
The injury rate has been reduced by 75% since 2018, demonstrating a strong commitment to workplace safety.
20 billion kWh
Solar Energy Generation
Deployment of solar panels at six treatment facilities generates approximately 20 million kWh annually.
6.4 billion gallons
Water Saved
Leak-detection technology has prevented the loss of 6.4 billion gallons of water per day over five years.
≤1%
Affordable Water Bills
Average residential bills are capped at ≤1% of median household income, ensuring affordability.
- Medium‑term GHG goal: reduce scope 1 and 2 emissions by 50% by 2035 from a 2020 baseline.
- Long‑term GHG goal: achieve net zero scope 1 and 2 emissions by 2050.
- Water delivery efficiency: by 2035, reduce water delivered per customer 15% vs 2015 baseline.
- Water system resilience: by 2030, increase Utility Resilience Index by 10% vs 2020 baseline.
- Drinking water quality compliance tied to employee compensation via Annual Performance Plan.
- Infrastructure investment: billions annually, including $28–32 billion over ten years to modernize assets, boost resiliency, reduce leaks and enhance water quality.
- In 2022, water‑line replacement rate was 136 years—well ahead of nearly 200‑year industry average.
#11 Ranking
Forbes Best Employers for Diversity
Recognized as one of the top employers for diversity in the U.S.
4 Years
Consistently top-scoring utility in the Disability Equality Index.
2022 Pay Equity
Conducted a comprehensive pay equity analysis across the organization.
Four Consecutive Years
Included in the Bloomberg Gender Equality Index for four years.
- Chief Inclusion Officer (dual-reporting to CEO & CHRO) leads ID&E strategic plan.
- Inclusion & Diversity Advisory Council provides governance and guidance for ID&E efforts.
- Four employee business resource groups launched: female empowerment; Black/African American; LGBTQ+; caregivers & disability.
- Social-goal tracking includes % female and racial/ethnic diversity based on self-identification.
- Annual Performance Plan includes Employee Diversity as performance metric.
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