Homelessness Outreach Worker

Description

Requirements

• Good understanding of traditional, cultural and or holistic wellness and healing initiatives
• Good de-escalation, negotiation, and conflict resolution skills to manage evolving situations.
• Proficient in computer applications and software including MS Office tools.
• Tier 4 Criminal Record Check Required.
• Good understanding or lived experience of the impacts of residential schools, generational trauma and or abuse.
• Ability to travel and work periodic evenings and weekends; transportation arrangements must meet the operational requirements of the position.
• Sound experience in liaising with government, private and community-based housing providers and working with individuals from diverse socio-economic and cultural backgrounds.
• Valid Class 5 BC driver’s license and access to a vehicle.
• Sound knowledge of government, private and community-based housing service providers.
• Exceptional verbal and written communications skills.
• Considerable progressive experience in working with individuals experiencing homelessness and poverty on account of physical, mental, or psychological disability, and or, substance use challenges.
• Considerable knowledge of causal factors of homelessness, mental illness and or addiction.
• Ability to develop strong partnerships with services providers and community partners.
• Demonstrated ability to partner, curious perspective when engaging with a wide array of community partners, including advocates, volunteers, local business owners, neighbours, and community members.
• Demonstrated ability to empathize when engaging with individuals from diverse socio economic and cultural backgrounds, a high degree of confidentiality and sensitivity.
• Sound understanding of the importance of cultural and community connections in supporting individuals to improve well-being, exit homelessness and thrive in housing.
• High School diploma plus completion of post-secondary courses in social housing, community development, mental health, trauma counselling and or other relevant discipline
• Ability to learn, understand and update BC Housing mandate, programs, and services.
• Ability to develop and foster trusting relationships with people facing homelessness and multiple barriers.
• Some experience with crisis management and or de-escalation techniques. Or an equivalent combination of education, training, and experience acceptable to the employer.

Benefits

• An active Social Club that organizes special events like seasonal parties and arranges group discounts to other events.
• Wellness programs including physical fitness, programs to help employees quit smoking, free flu shots, mental health resources, and lunch-and-learn lectures and seminars.
• Recognition programs including long-term service awards, idea recognition and outstanding performance awards.
• Be part of an exceptional company culture with great employee benefits and a healthy work/life balance!
• In-house training, and training at other institutions, for courses related to employees’ current positions or to prepare them for advancement within BC Housing.
• Livegreen incentives include an employee transit pass program, and other initiatives that encourage alternative, sustainable transportation (even a bike purchase program!).

Training + Development

Interview process

Visa Sponsorship

Security clearance