Information Technology Manager 1((Application Manager))

Description

• Interfaces regularly with clients/customers;
• Establishes priorities for systems development and information technology projects in accordance with agency requirements;
• Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals;
• Supervise IT staff and contractors, ensuring productivity and accountability.
• Responsible for meeting all data processing or information technology needs of the respective unit, division, function or location;
• Develops plans for future utilization information technology services in the overall agency program;
• Compares information technology with those of significant competitors and makes appropriate adjustments;
• Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.
• Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies;
• Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support;
• Ensure the reliability, performance, and compliance of OEC’s technology environment.
• Oversees information technology projects from conception to completion;
• Stays abreast of local, regional and national industry trends;
• Monitor system availability and performance, taking appropriate action as needed.
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• Directs the planning, design and implementation of complex storage solution configuration;
• Sets an example by acting in ways that are consistent with shared department values;
• Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision;
• IT systems support and applications for the OEC agency, as well as managing the development of new applications in alignment with enterprise standards.
• Leads and influences the development of standards and decisions regarding changes to systems/applications;
• Manage the development of new applications, ensuring compliance with enterprise standards.
• Works with leadership team to maximize cross-team contributions;
• Leads information technology operations to ensure exceptional quality and timely response to all customer service issues;
• Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
• Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location;
• Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.
• Strengthens staff by providing choice, developing competence and offering visible support;
• Aligns information technology planning with the business strategy;
• Coordinate with internal teams and external partners to resolve technical issues.
• Leads the recruitment and hiring of staff, including outreach, interview and selection;
• Leverages technological solutions to meet business needs;
• Coordinates, plans and manages solution architecture projects;
• Apply extensive experience in .NET development to support application design, troubleshooting, and implementation.
• Participate in regular meetings to provide technical input and updates.
• Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.

Requirements

• First Shift
• A Master’s degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.
• Possession of a certification in Agile project management (e.g., Certified ScrumMaster, PMI-ACP, SAFe Agilist).
• Experience supervising technical staff in a hybrid work environment.
• Experience managing application development in an enterprise environment.
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
• Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate “best practices” into information technology operations.
• Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.
• Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.
• College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
• Experience creating technical documentation for system architecture, network configurations, and data migration procedures.
• Understands the major economic, political, technological and competitive trends affecting technology;
• Experience with Microsoft Azure cloud services and Azure DevOps.

Benefits

• A healthy work/life balance to all employees.
• Professional growth and development opportunities.

Training + Development

Interview process

Visa Sponsorship

Security clearance