Field Service Quality Inspector

Description

• To document and provide timely and detailed reports of all activities
• Perform plant quality audits, inspections and implementation of corrective actions from the field
• Represent Marley/SPX professionally to our customers and field partners
• Perform factory certified tower inspections as needed
• Provide recommendations regarding installation and repair of equipment
• Perform field service functions, including troubleshooting and maintenance
• Identify, analyze, report, and drive preventive actions on product failures
• Troubleshoot and repair controls, leaks and mechanical equipment issues
• Determine and recommend which products or services best fit customers’ needs

Requirements

• Ability to read effectively from a computer screen and/or paper copy
• Competency in basic computer and software skills (Word, Excel, Photo and video software)
• Clear and professional communication with customers and field partners on findings and scope of work to be completed.
• HVAC equipment service experience required
• Ability to effectively manage work, time and customer expectations
• Experience with construction sites / building safety standards and manufacturing plants
• Working in confined spaces
• Strong interpersonal skills and ability to interface with multiple levels of employees both internally and externally
• Strong technical aptitude
• Occasionally lifting up to 50 pounds
• Must meet eligibility criteria to access customer sites with specific background requirements
• To travel domestically and occasionally internationally approximately 50-75% of the time with the potential for this to increase seasonally
• Strong troubleshooting and problem-solving abilities
• Excellent verbal and written communication skills
• Ability to handle a large volume of work and perform multiple tasks in a fast-paced environment
• Welding and/or coil repair experience preferred
• Associate or bachelor’s degree in a technical field or 8-10 years of relevant experience
• Field environment with possible exposure to bad weather, excessive heat, and/or excessive noise
• PLC and refrigeration/cooling tower experience preferred
• Must be able to stand for extended periods of time
• Ability to effectively verbally communicate
• Ability to troubleshoot process control systems and Building Management Systems (BMS)
• Must be able to climb various heights
• Extensive knowledge of basic HVAC equipment, preferably including cooling towers and related products
• Must be able to stoop, kneel, crouch, and crawl

Benefits

• Educational assistance, leadership development programs, and recognition programs
• Competitive and performance-based compensation packages and bonus plans

Training + Development

Interview process

Visa Sponsorship

Security clearance