Maintain and support SharePoint and Teams to ensure secure, efficient collaboration across divisions.
Communicate IT updates, maintenance, and system changes clearly and proactively to employees and leadership.
Support technology and business projects through technical input, collaboration, and employee training.
Administer user accounts, permissions, and licenses across Microsoft 365, Microsoft Entra ID (Azure AD), and other key business systems.
Keep IT documentation, procedures, and internal knowledge bases up to date.
Serve as the main point of contact for Tier 1 and Tier 2 support, managing help desk tickets and coordinating with the company’s Managed Services Provider (MSP) to resolve escalations.
Build strong, positive relationships with employees by providing clear, approachable, and empathetic support.
Manage the full device lifecycle, including ordering, setup, deployment, and tracking of company equipment.
Help manage user access and licensing for business applications while coordinating with vendors to ensure compliance and cost efficiency.
Partner with HR to ensure smooth technical onboarding and offboarding for all employees.
Assist with system updates, integrations, and user testing.
Provide friendly, timely support for technical issues related to computers, printers, conference rooms, and business applications.
Requirements
microsoft 365
azure ad
intune
itil
comptia
3+ years
Excellent communication skills with the ability to explain technical concepts to non-technical users.
Comfortable working with Managed Services Providers (MSPs) on escalations and projects.
Strong troubleshooting skills for hardware, software, and network issues.
Experience managing devices, permissions, and access across multiple systems.
ITIL or CompTIA certifications are preferred, and Microsoft 365 or Azure Administrator certifications are a plus.
Experience with ERP or CRM systems (such as Salesforce, Newstar, or BuildPro) is a plus.
Ability to prioritize and adapt in a fast-paced environment.
3+ years of IT support or operations experience in a multi-site or hybrid environment.
Strong knowledge of Microsoft 365, SharePoint, Microsoft Entra ID (Azure AD), and Intune.
Benefits
Engaging company culture – Including our annual “Ferris Bueller’s Day Off”
Employee Referral Bonus - Up to $1,000
Employee Recognition Program
Company supported medical, dental and vision benefits for employees and families
Seven paid holidays
Participation in our 401(k)-retirement savings plan with Company contributions
New home discount
120 hours of paid time off for the first year
Paid volunteer hours
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
reference checks, background check, and pre‑employment drug screen are required.
Company
Overview
Founded with a mission to create innovative and customizable homes for diverse lifestyles.
Expert in crafting high-quality, energy-efficient homes that blend functionality with modern design.
Known for working with both homeowners and developers to bring tailored housing solutions to life.
Specializes in modular homes, offering flexible designs that meet evolving customer needs.
Focused on sustainable and environmentally conscious construction practices.
Has earned a reputation for reliable, timely delivery of residential projects with high client satisfaction.
Continually innovating to integrate smart home technology and energy-saving features into new builds.
Culture + Values
Creates a passionate fan base with customers, trade partners, employees, and the community.
Builds lasting homes and communities that you can be proud of.
Delivers an exceptional new home experience.
Respect – Treating others as you would like to be treated.
Accountability
Candor
Humility
Integrity
Teamwork
Open communication where every voice is valued and heard.
Emphasis on personal growth via one-on-one coaching, regular reviews, and internal promotion